Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,916 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,916 reviews
April 02, 2025
I love the excellent customer service that all the staff provide to the customers. The service department is prompt with the repairs and oil changes. I appreciate that Russ Darrow Kia appreciates and resp provide to the customers. The service department is prompt with the repairs and oil changes. I appreciate that Russ Darrow Kia appreciates and respect the customers. More
by ERSCSE
Verified CustomerEmployees Worked With
Other Employees :
Gaétano “Rio” Dacquisto, STEVEN A GARNER, Edward Porter
April 01, 2025
Edward Porter is very attentive to his customers, trying to ensure all needs are addressed. to ensure all needs are addressed. More
by Mjunior882
April 01, 2025
Staff was great! Friendly, knowledgeable, efficient, timely service. Even had snacks! Lyft drivers provided too! Would def refer this company!! Friendly, knowledgeable, efficient, timely service. Even had snacks! Lyft drivers provided too! Would def refer this company!! More
by RODABOC
Employees Worked With
I don't recall.their names, but all were very efficient.
March 31, 2025
Great and fast oil change experience! Very kind and attentive staff! Afterwards conversation very informative! Very pleasant experience! Very kind and attentive staff! Afterwards conversation very informative! Very pleasant experience! More
by ANNAOJDANA
March 31, 2025
The wait wasn’t too bad. Waited a while for the car wash after service was done. Waited a while for the car wash after service was done. More
by Clwilhelm62
March 31, 2025
Jzaban the salesman really listened to me and helped me to find the perfect car! to find the perfect car! More
by NOKTREEFROGS
March 30, 2025
I appreciated Scott's reliability as a sales person to help.me find a vehicle that met my needs and price range. It was wonderful working with him! help.me find a vehicle that met my needs and price range. It was wonderful working with him! More
by ABARKELAR
March 29, 2025
Everyone at this dealership was professional, kind & easy to deal with. They were all helpful and accommodating to our needs. to deal with. They were all helpful and accommodating to our needs. More
by BRUCE.JACOBSEN
March 27, 2025
Valencia was great to work with! She was very patient with us as we made our decision and worked very hard to get us within our budget! She was very patient with us as we made our decision and worked very hard to get us within our budget! More
by Kristin I.
March 27, 2025
I raised my voice just a little wasn't screaming at him at all until the police came and want to grab me. I didn't threaten him at all and he called the police on me. Which was very humiliating and embarra at all until the police came and want to grab me. I didn't threaten him at all and he called the police on me. Which was very humiliating and embarrassing.Your Gm Matt did this to me. I will never ever!!! purchase another car 🚗 there again I been with Russ Darrow since 2013 i would purchase a car every 2-3years I've spent at least $300,000 dollars at Russ Darrow Kia of Wauwatosa More
by ALMAPAYNE4966
Employees Worked With
Other Employees :
Matt, General Manager I rate him a 0 zero , STEVEN A GARNER, Lamont Games
