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Russ Darrow Kia of Wauwatosa

Wauwatosa, WI

Overview
Employees
Reviews
Vehicles
4.3
1,945 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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1901 N Mayfair Rd

Wauwatosa, WI

53226

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Showing 1,945 reviews

July 01, 2025

This dealership has an ace salesman in Bernie. He was pleasant and made sure that my new Seltos was taken care of to my liking. More

by LENANDJAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valencia Wallace
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bernardo Solano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarena Hansen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Sawyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grayson Ludovicus
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Jul 01, 2025 -

Russ Darrow Kia of Wauwatosa responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

July 01, 2025

Mina was great to work with and had a real smooth transaction would go there again More

by HOMEPROINSPECTION1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamont Games, Minna Spivey
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Jul 01, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Kiscellus matt.kiscellus@russdarrow.com

July 01, 2025

Our experience at the dealership was very positive and I appreciate the ease of buying our Jeep. Everyone was super helpful, friendly and guided us through the process. More

by PFMERANDA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Freiheit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Minna Spivey, Dogan Gregory III
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Jul 01, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thanks for your feedback on your recent visit to Russ Darrow Kia of Wauwatosa. It's great to hear that we were able to assist you and that you had such a positive experience. Matt Kiscellus matt.kiscellus@russdarrow.com

July 01, 2025

Best team I have ever worked with, easy going and ready to help and answer any questions. More

by VALENTIN.FECHITA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Towers, Dogan Gregory III
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Jul 01, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Matt Kiscellus matt.kiscellus@russdarrow.com

June 30, 2025

Great service, everyone was very helpful and kind. The process was smooth without any stress or confusion on what we were getting into. The operation of the sales and finance department seem to run sm More

by jaquetiabuie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherman Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valencia Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dogan Gregory III
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Jun 30, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Kiscellus matt.kiscellus@russdarrow.com

June 30, 2025

They didn't clear my dashboard so I don't know if any of the work was done because my car still pop-up says I have eight days till maintenance now it has 865 days of some other work that needs to be done bu More

by Jerry
Recommend Dealer
No
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Jul 03, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for your review, Jerry. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Matt Kiscellus matt.kiscellus@russdarrow.com

June 28, 2025

Great service crew. Nice waiting area. I guess prices are so high because you have to pay those 50 or so people walking around drinking coffee. More

by curtiskostich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jun 29, 2025 -

Russ Darrow Kia of Wauwatosa responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

June 28, 2025

Doesn’t really communicate well. I had to keep calling them and ask them where car was. But they did communicate with my insurance More

by c.hughes55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think it was chris
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Jun 29, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

June 28, 2025

They were great to work with would do it again. I have work with the dealership before. More

by limobls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Freiheit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Towers
Print
Jun 28, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Matt Kiscellus matt.kiscellus@russdarrow.com

June 26, 2025

Always courteous and respectful . A very professional operation that makes the customer feel appreciated. Glad I purchased my car there. More

by sunrise1980sun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Kiscellus matt.kiscellus@russdarrow.com

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