Russ Darrow Honda - Service Center

Quick and dependable I was refered to this dealership by a friend and was very please with the service I received. Will come back again for any repairs needed. I was refered to this dealership by a friend and was very please with the service I received. Will come back again for any repairs needed. More

minimum waiting time and nice comfortable atmosphere Had a slow leak in my front tire it was diagnosed in a few minutes. The young man that took care of it was prompt and courteous. Had a slow leak in my front tire it was diagnosed in a few minutes. The young man that took care of it was prompt and courteous. More

Service Great service. Will only take my CR-V here. Comfortable waiting area and quick service. Work on your vehicle is done right and you can trust it. Great service. Will only take my CR-V here. Comfortable waiting area and quick service. Work on your vehicle is done right and you can trust it. More

Oil change, brake pads Overall, place was clean, enjoyed snacks and people in service were really nice and explained things that I could understand. I loved using multiple c Overall, place was clean, enjoyed snacks and people in service were really nice and explained things that I could understand. I loved using multiple coupons! More

Needed to make a difficult decision as to fix or not. I felt comfortable with staff. My questions were addressed and follow up with my concerns during inspection were done. The service was timely and th I felt comfortable with staff. My questions were addressed and follow up with my concerns during inspection were done. The service was timely and the car wash was welcomed. More

Service Routine oil change and tire rotation. It was quick and all employees were friendly and kept me informed. Eric does a great job every time I’m there. Routine oil change and tire rotation. It was quick and all employees were friendly and kept me informed. Eric does a great job every time I’m there. More

service department Jay in the service department is the absolute best! He is a person of true integrity and his personable customer service skills have exceeded my expec Jay in the service department is the absolute best! He is a person of true integrity and his personable customer service skills have exceeded my expectations for about 10 years! I know my car is in good hands! More

Regular Maintenance It is si easy to schedule appointments online with Russ Darrow Honda. The service staff is friendly and informed. Today, Zoe checked to see if there It is si easy to schedule appointments online with Russ Darrow Honda. The service staff is friendly and informed. Today, Zoe checked to see if there were any specials for my A1 maintenance. Oil was changed and tires rotated at no cost and only 45 minutes in the very nice waiting area. More

Stellar service Outstanding service provided from start to finish by Zoe. Having same person that took appointment over phone, greeted me when I arrived, and communic Outstanding service provided from start to finish by Zoe. Having same person that took appointment over phone, greeted me when I arrived, and communicated well throughout the process was a nice bonus that eliminated any miscommunication amongst employees. Not sure if that was a coincidence or if Russ Darrow does that by design... More

No wiper inserts when you have them on special? Darrow advertises $9.99 for Honda Civic wiper inserts, but when U drive out to get them they say they are out of stock ... on a Civic which is a commo Darrow advertises $9.99 for Honda Civic wiper inserts, but when U drive out to get them they say they are out of stock ... on a Civic which is a common model so they should gave tons of them. There response to my upset? You can come back in a week and we should have some. Not ..l cone back in a week and they’ll be on us for wasting your time and gasoline today. Or even, we have a full blade at $17, but we’ll just charge you the refill price because this was our fault. Sad effort all the way around. More