Russ Darrow Honda - Service Center

Excellent Work was done as expected and ahead of schedule! Alicia was very polite and went over the work done. She also reviewed what was needed on the next vi Work was done as expected and ahead of schedule! Alicia was very polite and went over the work done. She also reviewed what was needed on the next visit. More

Quick and professional I had an unrxpected car problem on Sunday. I got an appointment right away and the problem was taken care of very quickly. The service was professiona I had an unrxpected car problem on Sunday. I got an appointment right away and the problem was taken care of very quickly. The service was professional and friendly. The Honda location on 91st and Brown Deer is always a great place to visit. Thank you so much! More

Honda Repair Oil Consumption Kevin Cameron was able to get this engine oil consumption issue repaired after going to Boyland/All-star Honda for help. It's a good thing my complai Kevin Cameron was able to get this engine oil consumption issue repaired after going to Boyland/All-star Honda for help. It's a good thing my complaints were still in system because it showed I complained long before my warranty expired. Mr. Cameron went above and beyond for me. Thank you. More

Service Called service to set up repair after car being towed in. Very understanding and explained what to do. Zoe called early and checked on how dropping ca Called service to set up repair after car being towed in. Very understanding and explained what to do. Zoe called early and checked on how dropping car off went and took down additional information to complete repair. Repair completed in a timely manner and at a good price. More

Service Excellent. Zoe was great, honest and easy to work with. Went above and beyond necessary. Better than expected with most dealers. Overall nothing to co Excellent. Zoe was great, honest and easy to work with. Went above and beyond necessary. Better than expected with most dealers. Overall nothing to complain about More

Battery sensor recall Did recall work and also inspected my car. Completed work I in less time than originally quoted. Also nice waiting room, thank you very much! Did recall work and also inspected my car. Completed work I in less time than originally quoted. Also nice waiting room, thank you very much! More

Pleased with service In for scheduled maintenance. As always, they are fast, courteous and thorough. I bought my current Odyssey from another dealer when Russ Darrow could In for scheduled maintenance. As always, they are fast, courteous and thorough. I bought my current Odyssey from another dealer when Russ Darrow couldn’t find the package I wanted in the timeframe I needed it. My mistake ... service was never as good there. I came back to stay and am currently shopping for my next Honda. More

Usually a good experience Oil change today - code 1b 152k miles Needed other work - approved. Just took too long - about an hour longer than I was told. (And no car wash Oil change today - code 1b 152k miles Needed other work - approved. Just took too long - about an hour longer than I was told. (And no car wash .... but it was about 0F outside. - I understand) More

Service guys are always helpful and friendly. Russ Darrow Honda has a great service department. The service guys meet everyone as they were friends. Kevin is my all-time favorite. He helps the Russ Darrow Honda has a great service department. The service guys meet everyone as they were friends. Kevin is my all-time favorite. He helps the other team members if needed. More

Honda Pilot service Service rep (Kevin) was courteous & helpful. Work was completed in a timely manner. He also reminded me that I had several free oil changes remaini Service rep (Kevin) was courteous & helpful. Work was completed in a timely manner. He also reminded me that I had several free oil changes remaining. Overall, a very good experience. More