Russ Darrow Honda - Service Center

I worked with Alondra this morning. She was very courteous and a pleasure to work with. She kept me informed as to the status of my vehicle. I will ask for Alondra again. courteous and a pleasure to work with. She kept me informed as to the status of my vehicle. I will ask for Alondra again. More

Wasn't thrilled with the service, was asked if I wanted work done that I already had done in a previous appointment, luckily I remembered this, bill was $10 over quoted price, vehicle was done for 15 min work done that I already had done in a previous appointment, luckily I remembered this, bill was $10 over quoted price, vehicle was done for 15 minutes before I was told to pay and there is a charge now for paying with your credit card. More

Always pleasant and reliable, I choose Russ Darrow over any other SE WI Honda dealer for speedy service with smiles. We have two Hondas, both get serviced at Russ Darrow, and the next trade-in to trade-up any other SE WI Honda dealer for speedy service with smiles. We have two Hondas, both get serviced at Russ Darrow, and the next trade-in to trade-up will be here, too. More

I am completely satisfied with my service customer service was outstanding dealership was very clean neat Pharies respectful Rachel was very nice for customer service is outstanding service was outstanding dealership was very clean neat Pharies respectful Rachel was very nice for customer service is outstanding More

Did not check air pressure Would not match oil change Did not check air pressure Would not match oil change and tire rotation coupon Car wash was very nice She also priced out some tires for me Wi Did not check air pressure Would not match oil change and tire rotation coupon Car wash was very nice She also priced out some tires for me Will think about it More

Great experience ... got me in on short notice for maintenance and recalls. Alondra was terrific and constantly asked me if I was good with my service. maintenance and recalls. Alondra was terrific and constantly asked me if I was good with my service. More

I definitely recommend Jon from service was very professional and helpful. I was given a oil change and free car wash. I just love it professional and helpful. I was given a oil change and free car wash. I just love it More

The service dept. was clean, bright; the staff was efficient, friendly, and professional. They called with a change in price due to the need for synthetic oil and also upon completion of service. The efficient, friendly, and professional. They called with a change in price due to the need for synthetic oil and also upon completion of service. The cashier was also efficient and friendly. More

Working with Autumn to scheduling an appointment to the service representative Eric explaining what was being done and keeping me updated of the work being done.This was a good customer service experience. service representative Eric explaining what was being done and keeping me updated of the work being done.This was a good customer service experience. My wife an I have come to Russ Darrow Honda for many of years because of the customer service. More

I had the very best experience yesterday at Russ Darrow... A far cry from my first experience several months ago. I like to give places a second chance. Jay is an amazing customer and service repr Darrow... A far cry from my first experience several months ago. I like to give places a second chance. Jay is an amazing customer and service representative! He walked me through everything I needed to know from the tread ratings board when I initially came in, to a walk through of my receipt details and even followed up by asking if I had any questions. Awesome customer service! So glad I gave your dealership a second chance! Wish there were more people like Jay in the industry! More