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Russ Darrow Honda - Service Center

Milwaukee, WI

4.6
773 Reviews

773 Reviews of Russ Darrow Honda - Service Center

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February 21, 2021

John at Russ Darrow Honda was great to deal with. He communicated well and in a timely manner. It worked out really well for us that the service area is open on Sundays so the car was ready to go with l More

by Susan Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2021

Service advisor was great, no appt had to be made I just called and told him my CEL was on and he told me come right in, they took care of it right away. More

by Toni
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian
February 18, 2021

The service was fast and easy. Having a clean car in this weather was a plus. Everyone was very helpful, from scheduling to completion of the work. I highly recommend Russ Darrow Honda. More

by JPG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachael
February 17, 2021

Excellent and convenient service hours. Sunday hours are great. Angela David is the best service writer I’ve ever worked with. Friendly, personable, and fast. Even when busy, she takes the time to explain e More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela David
February 15, 2021

Angela David is an excellent representative for your dealership. Bright, engaging, and informative. I feel like my experience was enhanced by her service and solid expertise. Dan Gilliam More

by Dan Gilliam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela David
February 09, 2021

This is our second Honda that I have had serviced and Russ Darrow. I have always been pleased with the service. This past week I had Jon Stein and I was impressed with his friendly demeaner and service. More

by btellis46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

Eric Nelson is extremely knowledgeable and very pleasant to work with! I feel very comfortable with any recommendations he makeshift that my Honda is well maintained. More

by Jeff.zembrosky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Nelson
February 02, 2021

Jay was amazing. He went to bat for us and got Honda to cover most of our repair even though it’s out of warranty. Much appreciated! More

by nickzupke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Zembrosky
January 30, 2021

Best service department - honest, friendly, attentive, and always gets the work done on time! Open Saturday and Sunday which is incredibly convenient. Too bad they took away the snacks due to COVID! More

by mfrieder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2021

I had a good experience at Russ Darrow Honda. I got my oil changed and my wheels aligned. The service was done in an efficient amount of time. More

by jc241985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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