Russ Darrow Honda - Service Center

Service at Russ Darrow is A+ For service we see Eric Nelson he is outstanding! He always makes sure that our vehicle is taken care of and has done what we asked for! He is kind an For service we see Eric Nelson he is outstanding! He always makes sure that our vehicle is taken care of and has done what we asked for! He is kind and thoughtful and very professional! This day in age it is hard to find good customer service, Eric gives excellent customer service and as long as he is at Honda we will keep coming there!! More

Excellent Service Have had my Honda serviced here for years, and they do a great job. Zoe has always been on top of all the details and makes it a smooth, efficient ex Have had my Honda serviced here for years, and they do a great job. Zoe has always been on top of all the details and makes it a smooth, efficient experience. Thanks Zoe!! More

Service waiting time too long Waiting time for service was too long, although the service woman offered a car wash , however the car wasn’t clean and there was a large “W” mark in Waiting time for service was too long, although the service woman offered a car wash , however the car wasn’t clean and there was a large “W” mark in the rear window. More

2018 Honda Accord Maitenence Jay is amazing he took me through the whole process start to finish. He explained everything perfectly. He told me 45 minutes he had me complete well Jay is amazing he took me through the whole process start to finish. He explained everything perfectly. He told me 45 minutes he had me complete well on time. He was nice to also check in on me. Russ Darrow is a little out of my way to go to, but Jay showed me The Darrow Difference and it’s worth the extra miles. Thank you Jay More

Oil Cannge I had immediate service for an oil change without an appointment. The warning lights went on the day before I was traveling in my car so I really appr I had immediate service for an oil change without an appointment. The warning lights went on the day before I was traveling in my car so I really appreciated the attention Alicia gave me. She is exceptional! More

99 percent satisfied Eric was very pleasant and courteous. The girl at the cashier window was not. She needs a lesson in courtesy. She was very short and curt and I almost Eric was very pleasant and courteous. The girl at the cashier window was not. She needs a lesson in courtesy. She was very short and curt and I almost felt like I was bothering her. She didn’t smile or say thank you. Otherwise I have always been treated with friendliness and courtesy. I was also told my car had been washed. It definitely wasn’t. More

Above and Beyond Service Very pleased with my recent visit to Russ Darrow Honda. Service staff was pleasant and very helpful in describing work that needed to be done to my v Very pleased with my recent visit to Russ Darrow Honda. Service staff was pleasant and very helpful in describing work that needed to be done to my vehicle. They even provided a free shuttle service which I greatly appreciated. A big shout out to this dealership! More

Jay always provide excellent customer service Customer Service is very important to me because I worked in customer service 53 years. Jay provided excellent customer service this morning. Always g Customer Service is very important to me because I worked in customer service 53 years. Jay provided excellent customer service this morning. Always glad when he is there. More

Pleasant The wait time was reasonable and they were very thorough with me About what maintenance that got done on my car. I was comfortable with the prices o The wait time was reasonable and they were very thorough with me About what maintenance that got done on my car. I was comfortable with the prices of the dealership. More

I had my portered And oil changed I had Angela for my customer service rep. When I drove up she addressed me by my name knew who I was and greeted me with a smile best service ever! I had Angela for my customer service rep. When I drove up she addressed me by my name knew who I was and greeted me with a smile best service ever! More