Russ Darrow Honda - Service Center

Rachel was excellent, got me right in and work down in a timely manner, till care of all of my questions and was very courteous. timely manner, till care of all of my questions and was very courteous. More

Amazing customer service. The best I have dealt with at a dealer. I will continue to do business with Russ Darrow for the long term. dealer. I will continue to do business with Russ Darrow for the long term. More

I have appointments 12:00 for installation new tires service advisor asked me about to do Alignment I’m agree and asked how long this service was going she says 2 hour I’m agree and say my wife going to service advisor asked me about to do Alignment I’m agree and asked how long this service was going she says 2 hour I’m agree and say my wife going to work at four advisor tell me what this enough time nobody’s call as this 3:30 we decide coming anyway she asked car not ready we complain about this she asked as not to do alignment because this not necessary this service we not agree finally my wife late to work one hour I’m late to work one hour theerty More

I am quite comfortable with the services and quality of this dealership, having purchased 2 new vehicles from them. I would recommend this dealership unconditionally. this dealership, having purchased 2 new vehicles from them. I would recommend this dealership unconditionally. More

Alondra was very helpful. From scheduling appointment until all the work was done, Alondra made it very easy for me. We had a major problem after the work was done. Alondra went out of her way to help us until all the work was done, Alondra made it very easy for me. We had a major problem after the work was done. Alondra went out of her way to help us out. Thank you! More

Alicia was extremely helpful and personable. The facility is clean and snacks were provided for the customers. Washing the car was an added plus fors facility is clean and snacks were provided for the customers. Washing the car was an added plus fors More

Alondra was great. Very friendly and helpful. Explained what was needed and what the next steps were. Appreciate the ride to work and back. Cashier also did a great job helping me with a gift card. Thanks what was needed and what the next steps were. Appreciate the ride to work and back. Cashier also did a great job helping me with a gift card. Thanks David More

Easy to schedule an appointment, clean very advanced, modern facility,polite, helpful stuff, very convenient and comfortable waiting room with tv, coffee and snacks bar, place for kids. modern facility,polite, helpful stuff, very convenient and comfortable waiting room with tv, coffee and snacks bar, place for kids. More

Courteous knowledgeable prompt Once again jay malkowski analyzed current needs of my car, knew about the car’s history and provided appropriate service in a reasonable amount of tim Once again jay malkowski analyzed current needs of my car, knew about the car’s history and provided appropriate service in a reasonable amount of time—while I waited. Thanks for his concern and sensitivity to costs. More

Great service without an appointment Came in because my window wouldn't roll up and didn't have to wait to get it looked at. Was told by Jay that it would have taken 4 days to get the new Came in because my window wouldn't roll up and didn't have to wait to get it looked at. Was told by Jay that it would have taken 4 days to get the new part but he told them to overnight it. Came back in the next day and they installed the new master switch and was on my way. New building is great and so far the staff is amazing to work with. More