Russ Darrow Honda - Service Center

I bought this car at Russ Darrow Honda. It was stolen a few years ago & R/D fixed it for $10,500.00 (I payed the $500.00) The car came back to me like new. All the Pick-an-Save dings were gone. ect.ect. I few years ago & R/D fixed it for $10,500.00 (I payed the $500.00) The car came back to me like new. All the Pick-an-Save dings were gone. ect.ect. I had a funny experience when I called for service a few years ago. My call went to headquarters someplace? They wanted my name, rank,& service # and on & on & on. When I came in I told Jay Malkowski what happened and he apologized for what happened and gave me his phone #. The reason I'm sending this e-mail to U now is because I just had service done by Jay & It went well. I know the reason for the 3.5% mark-up (I paid cash) I would do the same & then bill U. I didn't give you guys a 5 star because I think there is always room for improvement (I had 2 cups of coffee & a bag of chips) I think your service is outstanding and I should have marked 7 0r 8 stars. Because of Jay Malkowski I have had and will continue to have all my service work done here. I don't "feel taken" when I pay $358.50 for service. Keep up the good work. Bryan. More

The people are always very friendly and helpful. They take great care of our vehicles. Jay is the best! take great care of our vehicles. Jay is the best! More

Fast service and polite and friendly staff and will return in the future for more service. return in the future for more service. More

Professional and friendly service from Eric when taking my car in for maintenance service. My sales guy checked in on me too! Thanks my car in for maintenance service. My sales guy checked in on me too! Thanks More

Your service department is top notch and Angela David was super helpful and most of all, friendly. Keep up the great work. super helpful and most of all, friendly. Keep up the great work. More

Good service great customer service I would recommend my friends to Russia darrow for there car. friends to Russia darrow for there car. More

Quick, friendly and knowledgeable service advisors who keep you updated throughout the process of servicing the vehicle keep you updated throughout the process of servicing the vehicle More

Always gets you in and done within the stated time frame and is always friendly and is always friendly More

Eric is a pleasure to work with very knowledgeable & understanding with my working schedule thanks understanding with my working schedule thanks More

Dropped my car off over night and received a call first thing in the morning. They identified the issue and did the repairs in a timely manner. Got my car back within a day. thing in the morning. They identified the issue and did the repairs in a timely manner. Got my car back within a day. More