643 Reviews of Russ Darrow Honda - Service Center
Chris was very friendly and helpful. He did everything I asked him to. He went the extra mile. asked him to. He went the extra mile. More
Having 2 cars not driveable on the same day was not a cool experience. But thanks to Angela Davis, Service Advisor, at Russ Darrow, the day greatly improved. When I called to tell her what was happenin cool experience. But thanks to Angela Davis, Service Advisor, at Russ Darrow, the day greatly improved. When I called to tell her what was happening, she immediately diagnosed my Honda CRV’s problem. I got the CRV towed to the dealership, got the problem taken care of and Angela made arrangements to have the CRV brought to my home. From my initial call to Angela to having the CRV returned to my garage took no more that 3 hours and I was able to remain home. Thanks to Angela for reducing my stress level. Angela has exceptional customer service skills and a role model in providing excellent customer satisfaction in a very competitive industry. Chuck More
Angela at Russ Darrow Dealership Service dept has great customer service skills & always does a great job. customer service skills & always does a great job. More
No consistency with payment for services Services have declined. Purchased tires from them 3 years ago and keep having issues with air pressure. Plug my tires twice with no charge and today a 30 dollar co declined. Purchased tires from them 3 years ago and keep having issues with air pressure. Plug my tires twice with no charge and today a 30 dollar cost to plug it. More
My service advisor Angela was outstanding very courteous explain to me everything that I need to have done to my vehicle five stars across-the-board for her. explain to me everything that I need to have done to my vehicle five stars across-the-board for her. More
Great service department. Their staff is fast, friendly and very knowledgeable. Special thanks to Rachel for job well done. and very knowledgeable. Special thanks to Rachel for job well done. More
The wait was way too long I was in about 9:00AM what I came in for wasn’t done the trade in fell thru … I went in for tires will have to come back to get them. I was out by 1:00 PM way to long for service came in for wasn’t done the trade in fell thru … I went in for tires will have to come back to get them. I was out by 1:00 PM way to long for service More