Russ Darrow Honda - Service Center

Maddie was great! She listened to my assessment of the problem took good notes for the mechanic because it was a tricky fix that could've cost way more if they did not She listened to my assessment of the problem took good notes for the mechanic because it was a tricky fix that could've cost way more if they did not know where to start with the electrical issue. More

Chris was very courteous he kept me in formed of what was going on with my vehicle he explained what needed to be done right away and what I can wait to be repaired. He checked regularly to see if I wanted t going on with my vehicle he explained what needed to be done right away and what I can wait to be repaired. He checked regularly to see if I wanted to use the Uber service and asked if I was okay in the waiting room. More

The recall fixed went well they shuttle me back to work then pick me back up everything was great. John was an absolute Joy he handled me with great customer service I am very very satisfied thank you then pick me back up everything was great. John was an absolute Joy he handled me with great customer service I am very very satisfied thank you More

Friendly at the service department, they’re always quick, efficient & done well. Since purchasing my vehicle, this is the only dealership I take it to! efficient & done well. Since purchasing my vehicle, this is the only dealership I take it to! More

Great service A plus would use again. Fast, professional give them five stars every time Fast, professional give them five stars every time More

I bought a second Honda particularly because of the great service dept at Russ Darrow service dept at Russ Darrow More

Rachel has always been very pleasant and helpful and professional. She is the reason drive 4 hours to get my service there professional. She is the reason drive 4 hours to get my service there More

Service representative was very friendly and accommodating. Vehicle was not ready at time of pick up. Had to wait for an hour after pick up time accommodating. Vehicle was not ready at time of pick up. Had to wait for an hour after pick up time More

Rachel was outstanding and extremely helpful. The repair was done right on time, just as projected The repair was done right on time, just as projected More

Rachel was great, recall took a bit more time than necessary. I checked the video of what they had to do and it did not seem like it should take over an hour necessary. I checked the video of what they had to do and it did not seem like it should take over an hour More