Russ Darrow Honda

Great service, fair pricing, friendly staff As a long time customer I continue to be impressed with both the service and sales staff. Friendly and helpful at all turns for both sales and service As a long time customer I continue to be impressed with both the service and sales staff. Friendly and helpful at all turns for both sales and service. More

Valve adjustment and muffler replace The work was completed on time and the customer service rep was very professional and efficient. The only complAint is that the service tech left grea The work was completed on time and the customer service rep was very professional and efficient. The only complAint is that the service tech left grease on our floor mats because they failed to put paper down. Second time at this dealership where service tech did not take care with the interior of our vehicle. I understand it is an older car but it still deserves some care. The service rep is trying to make it right so we will see. More

Great service! Jay is outstanding! Kept me informed of how my car’s repairs were going and gave me breakdown of work done afterwards. I would recommend Russ Darrow all the time! Kept me informed of how my car’s repairs were going and gave me breakdown of work done afterwards. I would recommend Russ Darrow all the time! More

Excellent service Russ Darrow on West Brown Road has one if the finest serviceman. His name is Kevin. He is always polite, greets me by my name, and he explains clearly Russ Darrow on West Brown Road has one if the finest serviceman. His name is Kevin. He is always polite, greets me by my name, and he explains clearly what was done to my vehicle after the repairs. I have heard him interacting with other customers also, he is always positive and I consider him to be the best representive there. When I go there, I always look for him to service my vehicle. His customer service is awesome and makes the place great! More

purchase of 2018 CRV painless and fairly enjoyable. didn't take too long. Hoped for a greater color selection, but fairly satisfied with the color we bought. Happy about painless and fairly enjoyable. didn't take too long. Hoped for a greater color selection, but fairly satisfied with the color we bought. Happy about future new location. More

Great working with mike Great working with Michael T and Josh. Didn t like the finance step, seems like a waste of time. That step should be stream lined. Great working with Michael T and Josh. Didn t like the finance step, seems like a waste of time. That step should be stream lined. More

Mike T was very accommodating. A few vehicles shown on the website were not on the lot. Otherwise, the experience was very good with Mike. I felt pressure from Jonathan in regards t A few vehicles shown on the website were not on the lot. Otherwise, the experience was very good with Mike. I felt pressure from Jonathan in regards to purchasing a service contract. I've leased many vehicles and have not had pressure from other dealerships. More

Russ Darrow has the best staff! Cozimilo is the best! I had a great experience with the sale thanks to him. Thanks Russ Darrow! I will be back as a new long time customer. Cozimilo is the best! I had a great experience with the sale thanks to him. Thanks Russ Darrow! I will be back as a new long time customer. More

Great friendly service Came in at last minute due to a faint noise in car. They did not make me feel inferior because it was so faint. Turned out it was wheel bearing. Car w Came in at last minute due to a faint noise in car. They did not make me feel inferior because it was so faint. Turned out it was wheel bearing. Car was under warranty so it was fixed quickly and free!! More

An enjoyable experience We knew which car we wanted going in to the dealership and were given more info about it. No pressure to go with a pricier car. Dale was very person We knew which car we wanted going in to the dealership and were given more info about it. No pressure to go with a pricier car. Dale was very personable and we were treated well and went home with just the car we wanted. My husband was a car salesman many years ago and was so pleased with our afternoon at Russ Darrow. More