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Russ Darrow Honda

Milwaukee, WI

4.5
1,982 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,982 reviews

January 13, 2018

Battery sensor recall Did recall work and also inspected my car. Completed work I in less time than originally quoted. Also nice waiting room, thank you very much! More

by Bill28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2018

Outstanding service! Everyone I interacted with at the dealership was very kind and willing to listen to anything you had to say. They did not give any pressure More

by Bmo17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lesia Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
AL COBB
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2018

Best service This was my first time visiting Russ Darrow. Everyone was so nice and willing to help. Rowley was willing to do anything to help get me in a car. More

by Tiffany Walton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rowley Clayborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maxwell
January 09, 2018

Pleased with service In for scheduled maintenance. As always, they are fast, courteous and thorough. I bought my current Odyssey from another dealer when Russ Darrow could More

by Frank451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Hansen
January 07, 2018

The overall experience was an adventure J. Todd took me on a test drive Friday during my lunch hour. What I expected to be a 30 minute event turned into an adventure. About 5 minutes in we More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AL COBB
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J. Todd Wright, Jonathan Maxwell, Adam Diaz
January 07, 2018

Usually a good experience Oil change today - code 1b 152k miles Needed other work - approved. Just took too long - about an hour longer than I was told. (And no car wash More

by LR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name in service. 2nd desk from the back.
January 07, 2018

Service guys are always helpful and friendly. Russ Darrow Honda has a great service department. The service guys meet everyone as they were friends. Kevin is my all-time favorite. He helps the More

by LINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Nelson
January 07, 2018

Honda Pilot service Service rep (Kevin) was courteous & helpful. Work was completed in a timely manner. He also reminded me that I had several free oil changes remaini More

by Dave Ciccantelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
January 07, 2018

Service done on time Everything was good with the service. But was disappointed that the car wash was not done. The other dealers I went in the past for service used to cl More

by Rock316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2018

Helpful and friendly service by all I have worked with Mike Tuler for my Honda leases and he is always very helpful in the choice of car and the process. Elizabeth worked with me in fin More

by Karen Nelms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tuler
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