Russ Darrow Honda

True to advertising True to advertised discount pricing and respect to the customer! Least painful car purchase!! Thank you! Will be back to purchase another household ve True to advertised discount pricing and respect to the customer! Least painful car purchase!! Thank you! Will be back to purchase another household vehicle when needed. More

shopping for Honda Everyone was helpful and courteous and patient with me. I never felt pressured. All my questions were answered. I would have preferred a different Everyone was helpful and courteous and patient with me. I never felt pressured. All my questions were answered. I would have preferred a different color but it was limited. More

Key Fob synchronization I have key fob issues and with the aftermarket auto start that was added at one time, only one key works. I wanted to have two working keys, but after I have key fob issues and with the aftermarket auto start that was added at one time, only one key works. I wanted to have two working keys, but after I found out they were going to unwire the auto start and the cost could be high to this we decided to wait. The disappointing thing is that the auto start was working when I came in and now after their attempts to fix the second key it does not anymore. So I left there with more problems than when I came and the service person didn’t know how to fix this since it’s an aftermarket part. I get it, but I wish I would have been told this and I wouldn’t have paid to have this done. Now I’m not sure what to do. A little disappointed. More

Excellent service, as usual. I have always been impressed by the service I have received. I will continue to bring my car there for service because I feel like I can trust Russ D I have always been impressed by the service I have received. I will continue to bring my car there for service because I feel like I can trust Russ Darrow to do a good job at a reasonable price. More

Ask for Malcolm! What a great experience! Malcolm is very knowledgeable and was helpful in helping my find the right car! He was not pushy and I appreciated his fast r What a great experience! Malcolm is very knowledgeable and was helpful in helping my find the right car! He was not pushy and I appreciated his fast response. He was always available for questions and promptly responded to my texts. More

Quick and Friendly Found a used car that I was interested in and was able to test drive same day. Very friendly and will work with you to make sure you are happy with yo Found a used car that I was interested in and was able to test drive same day. Very friendly and will work with you to make sure you are happy with your purchase. More

New 2019 CRV owner I was very apprehensive about picking out a new vehicle. Michael Tuler made me feel very relaxed as I took my time trying out the feel of several dif I was very apprehensive about picking out a new vehicle. Michael Tuler made me feel very relaxed as I took my time trying out the feel of several different vehicles and also choosing the right color which was important to me. More

I had a good visit to Russ Darrow Honda for service I can't complain about anything in today's visit. Alicia was incredibly nice and good to work with. The waiting area was very nice with refreshments I can't complain about anything in today's visit. Alicia was incredibly nice and good to work with. The waiting area was very nice with refreshments and TV/WIFI. I was in and out in a reasonable amount of time. The whole crew was very friendly. More

Great Experience Helped me find a new van. Great service was very kind and helpful. Would recommend to anyone in the market to buy a new vehicle. Helped me find a new van. Great service was very kind and helpful. Would recommend to anyone in the market to buy a new vehicle. More

Salesmen were very professional I have been to several other car dealerships and salesmen were pushy. The salesmen at Russ Darrow Honda in Brown Deer laid out all of my options witho I have been to several other car dealerships and salesmen were pushy. The salesmen at Russ Darrow Honda in Brown Deer laid out all of my options without being pushy. I could tell that they truly wanted me to get the best deal for the amount I was willing to spend. More