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Russ Darrow Honda
Milwaukee, WI
3,120 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,120 reviews
January 30, 2021
Best service department - honest, friendly, attentive, and always gets the work done on time! Open Saturday and Sunday which is incredibly convenient. Too bad they took away the snacks due to COVID! and always gets the work done on time! Open Saturday and Sunday which is incredibly convenient. Too bad they took away the snacks due to COVID! More
by mfrieder
Employees Worked With
Christopher Berger
January 26, 2021
I worked with Alondra this morning. She was very courteous and a pleasure to work with. She kept me informed as to the status of my vehicle. I will ask for Alondra again. courteous and a pleasure to work with. She kept me informed as to the status of my vehicle. I will ask for Alondra again. More
by pjgrosskreuz
Employees Worked With
Alondra Sandoval
January 24, 2021
Always pleasant and reliable, I choose Russ Darrow over any other SE WI Honda dealer for speedy service with smiles. We have two Hondas, both get serviced at Russ Darrow, and the next trade-in to trade-up any other SE WI Honda dealer for speedy service with smiles. We have two Hondas, both get serviced at Russ Darrow, and the next trade-in to trade-up will be here, too. More
by Pilot+Ridgeline
Employees Worked With
Rachel Aguilar
January 24, 2021
Wasn't thrilled with the service, was asked if I wanted work done that I already had done in a previous appointment, luckily I remembered this, bill was $10 over quoted price, vehicle was done for 15 min work done that I already had done in a previous appointment, luckily I remembered this, bill was $10 over quoted price, vehicle was done for 15 minutes before I was told to pay and there is a charge now for paying with your credit card. More
by Gserfozo
Employees Worked With
Alondra Sandoval
January 18, 2021
My experience today was great! Thanks to Michael Tuler & Shauny Luvene they were very helpful and did everything to their best ability to make me happy and leave with a brand new car today. Thank you so muc Shauny Luvene they were very helpful and did everything to their best ability to make me happy and leave with a brand new car today. Thank you so much! More
by Aniya R.
Employees Worked With
Shauny Luvene, Michael Tuler
January 13, 2021
Did not check air pressure Would not match oil change Did not check air pressure Would not match oil change and tire rotation coupon Car wash was very nice She also priced out some tires for me Wi Did not check air pressure Would not match oil change and tire rotation coupon Car wash was very nice She also priced out some tires for me Will think about it More
by Mike.unger1
Employees Worked With
Rachel Aguilar
January 13, 2021
I am completely satisfied with my service customer service was outstanding dealership was very clean neat Pharies respectful Rachel was very nice for customer service is outstanding service was outstanding dealership was very clean neat Pharies respectful Rachel was very nice for customer service is outstanding More
by Connielgriffin
Employees Worked With
Rachel
January 11, 2021
Great experience ... got me in on short notice for maintenance and recalls. Alondra was terrific and constantly asked me if I was good with my service. maintenance and recalls. Alondra was terrific and constantly asked me if I was good with my service. More
by Phil.Gleed
Employees Worked With
Alondra Sandoval
January 10, 2021
Johnny was very helpful. I came into Russ Darrow not knowing anything but that I wanted a new vehicle. I ended up coming home with something brand new! Customer service was great!! knowing anything but that I wanted a new vehicle. I ended up coming home with something brand new! Customer service was great!! More
by brittaniestrege
Employees Worked With
Johnny Robinson
