Russ Darrow Honda

The service dept. was clean, bright; the staff was efficient, friendly, and professional. They called with a change in price due to the need for synthetic oil and also upon completion of service. The efficient, friendly, and professional. They called with a change in price due to the need for synthetic oil and also upon completion of service. The cashier was also efficient and friendly. More

Working with Autumn to scheduling an appointment to the service representative Eric explaining what was being done and keeping me updated of the work being done.This was a good customer service experience. service representative Eric explaining what was being done and keeping me updated of the work being done.This was a good customer service experience. My wife an I have come to Russ Darrow Honda for many of years because of the customer service. More

I had the very best experience yesterday at Russ Darrow... A far cry from my first experience several months ago. I like to give places a second chance. Jay is an amazing customer and service repr Darrow... A far cry from my first experience several months ago. I like to give places a second chance. Jay is an amazing customer and service representative! He walked me through everything I needed to know from the tread ratings board when I initially came in, to a walk through of my receipt details and even followed up by asking if I had any questions. Awesome customer service! So glad I gave your dealership a second chance! Wish there were more people like Jay in the industry! More

Brought my Accord in for safety recall inspection and Eric Nelson my service advisor handled everything promptly and efficiently. I was please with this visit. Eric Nelson my service advisor handled everything promptly and efficiently. I was please with this visit. More

Was met by Eric and he was courteous and made sure all needed services were done. I am pleased. Will come again! Thank you very much needed services were done. I am pleased. Will come again! Thank you very much More

I came in with my kia for its scheduled oil change. I was met by Angela with a friendly and prompt greeting. The service was performed under the estimated time. I was very satisfied. met by Angela with a friendly and prompt greeting. The service was performed under the estimated time. I was very satisfied. More

Service found the issue and fixed my valve stem leak on the spot. I came in just for air but they found the source for the air leaking from my tire. Great customer service the spot. I came in just for air but they found the source for the air leaking from my tire. Great customer service More

Incredible. Great experience. Highly recommended to anyone looking for a new or used vehicle. Their representatives are knowledgeable and forthright. I was impressed with them and will be returning in anyone looking for a new or used vehicle. Their representatives are knowledgeable and forthright. I was impressed with them and will be returning in the spring for a new vehicle. More

Eric was the service manager, and he was very attentive and courteous. All the required/requested services were done without any problem. Very professional! Excellent! and courteous. All the required/requested services were done without any problem. Very professional! Excellent! More

Really happy with the purchase of a 2007 used Honda. All around great experience with friendly knowledgeable staff. Would shop at Darrow in the future around great experience with friendly knowledgeable staff. Would shop at Darrow in the future More