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Russ Darrow Honda
Milwaukee, WI
3,168 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,168 reviews
June 18, 2021
Spoke to advisor, Chris Berg about our 2018 Honda CR-V 16,000 miles, 3 months out of warranty. How our Air conditioning prematurely stopped. Brought the car in yesterday. We are told we need to replace th 16,000 miles, 3 months out of warranty. How our Air conditioning prematurely stopped. Brought the car in yesterday. We are told we need to replace the condenser. Chris seemed genuine. He listened and explained suggested fix. O More
by Lindalbach
Employees Worked With
Christopher Berger
June 17, 2021
Decent service and customer friendly staffs. Little bit pricey. But I like how they are handling the vehicle services department. Nicely arranged waiting area and easy to make an appointment. pricey. But I like how they are handling the vehicle services department. Nicely arranged waiting area and easy to make an appointment. More
by Ansad
Employees Worked With
Rachel Aguilar
June 11, 2021
Very friendly customer service, fast and accurate. I’ve been a Russ Darrow customer for 20 years and it just keeps getting better. Thank you been a Russ Darrow customer for 20 years and it just keeps getting better. Thank you More
by UMPY
Employees Worked With
Other Employees :
Eric Nelson, Alondra Sandoval, Christopher Berger, Angela David
June 11, 2021
I appreciate the online service model. The team was professional, efficient, and customer focused. More importantly, Jay was able to adjust service appointment for today professional, efficient, and customer focused. More importantly, Jay was able to adjust service appointment for today More
by LC
Employees Worked With
Other Employees :
Lisa Matthis, Jonathan Patrick, Shauna Smith, Jennifer Hodge
May 27, 2021
Another great experience at Russ Darrow Honda! One of those rare dealerships where the people you meet are actively trying to help and meet your needs. At too many dealerships it feels like you’re walkin those rare dealerships where the people you meet are actively trying to help and meet your needs. At too many dealerships it feels like you’re walking into shark infested waters, but I’ll keep coming back due to the quality of service and determination of the staff to help you find what you’re looking for! More
by Mak
Employees Worked With
Michael Tuler
May 20, 2021
Another great experience with Russ Darrow Honda service. Maddie did an excellent job walking me through the process and handling every issue. Thanks a lot, Maddie and team! Maddie did an excellent job walking me through the process and handling every issue. Thanks a lot, Maddie and team! More
by George D
Employees Worked With
Alondra Sandoval, Christopher Berger
May 20, 2021
I had the Best experience ever. This is my 2 nd Car purchase from Russ Darrow. My salesman is awesome. He is my same salesman. Wouldn’t go to anyone else. I would rate him a 10. purchase from Russ Darrow. My salesman is awesome. He is my same salesman. Wouldn’t go to anyone else. I would rate him a 10. More
by Meshak427
May 18, 2021
Rachel was extremely professional and very helpful in going above and beyond in providing me with the best service my vehicle needed. Fantastic job! Thank you! going above and beyond in providing me with the best service my vehicle needed. Fantastic job! Thank you! More
by Benedetta
Employees Worked With
Rachel Aguilar
May 17, 2021
Jay was very "courteous and knowledgeable" .. Jay serves the dealership and Honda product well!! I would recommend Russ Darrow Honda for service and anyone looking for a car.Thank You! the dealership and Honda product well!! I would recommend Russ Darrow Honda for service and anyone looking for a car.Thank You! More
by Car
May 16, 2021
Definitely would not recommend going here to buy a car. Very poor experience and the staff were pushy and unprofessional. I was disappointed by their poor ethics and they’re opinions of other competing dea Very poor experience and the staff were pushy and unprofessional. I was disappointed by their poor ethics and they’re opinions of other competing dealerships (defamatory statements). i would’ve bought elsewhere if they didn’t have the car I wanted. More
by Tristan
