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Russ Darrow Honda
Milwaukee, WI
3,052 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,052 reviews
November 10, 2020
Great experience at Russ Darrow Honda in the service department. The whole team stepped up on short notice and were hugely responsive. Rachel was a pleasure to work with and had me out of there in no department. The whole team stepped up on short notice and were hugely responsive. Rachel was a pleasure to work with and had me out of there in no time. Thanks!! More
by George D
Employees Worked With
Angela David
November 09, 2020
Mike provided excellent and friendly service in the sake of of our new Honda HR-V. We appreciated the extra effort in making the trade-in work for us. Thank you! of of our new Honda HR-V. We appreciated the extra effort in making the trade-in work for us. Thank you! More
by dstosur
Employees Worked With
Michael Tuler
November 07, 2020
Jay Malkowski is an excellent service advisor. He has yet again provided me with excellent service and a great experience. I will continue to come back because of Jay. again provided me with excellent service and a great experience. I will continue to come back because of Jay. More
by Mjusuf
Employees Worked With
November 04, 2020
Mike made the purchasing process smooth and hassle free. He was responsive to our inputs and thus why we’ve bought another car from him once again. I give Mike and his team @ Russ Darrow my highest recommen He was responsive to our inputs and thus why we’ve bought another car from him once again. I give Mike and his team @ Russ Darrow my highest recommendation. More
by Daniel.johnson
Employees Worked With
Michael Tuler
November 01, 2020
Mike Tuller is very knowledgeable about the Honda product. He made the sales experience easy and painless from start to finish. I highly recommend seeing Mike for your next car purchase. product. He made the sales experience easy and painless from start to finish. I highly recommend seeing Mike for your next car purchase. More
by Skat9206
October 31, 2020
I recently had my vehicle in for service at Russ Darrow. Jonathan Stein was the service advisor who assisted me. I felt he definitely needs more training with working with his female peers. I felt he was Jonathan Stein was the service advisor who assisted me. I felt he definitely needs more training with working with his female peers. I felt he was highly unprofessional. I was embarrassed how he spoke to her. More
by S.houchin
October 30, 2020
He did amazing job very friendly, respectful, and helpful with everything and I will come back and buy another car from him. I will also recommend more too him. with everything and I will come back and buy another car from him. I will also recommend more too him. More
by tequilagreen38
Employees Worked With
Malcolm Luvene
October 30, 2020
I trust this service center, but there was a mixup with yesterday’s appointment. I expected a oil change and tire rotation but only got recall. I returned to the dealer the next day for the oil change and yesterday’s appointment. I expected a oil change and tire rotation but only got recall. I returned to the dealer the next day for the oil change and rotation and Alondra had me in and out and took care of the rotation for me. She's great! More
by mike.meifert
Employees Worked With
Alondra Sandoval
October 30, 2020
This dealership was amazing. It took us many different rides to decide what level of vehicle we wanted and Adam was so patient and didn't make us feel rushed. I will highly recommend Adam Diaz and Josh Ey rides to decide what level of vehicle we wanted and Adam was so patient and didn't make us feel rushed. I will highly recommend Adam Diaz and Josh Eynon to anyone. The level of expertise put us at ease and the communication they provided was truly appreciated. More
by Mel
Employees Worked With
Joshua Eynon, Adam Diaz
