Russ Darrow Honda

Great place to shop My dad went in earlier to purchase a truck for me. We went back around 7:30pm to pick it up. My dad explained to Asaia exactly what hev wanted to do. My dad went in earlier to purchase a truck for me. We went back around 7:30pm to pick it up. My dad explained to Asaia exactly what hev wanted to do. 10:30pm, we left with out the truck, because what he ask for didn't happen. Please make sure you understand before you make customer's sit for hours and they leave out empty handed More

I'll be back Good price and service on the purchase of our Pilot. Now I'll be back to try the service department to see how well they will fix the rattle in my ne Good price and service on the purchase of our Pilot. Now I'll be back to try the service department to see how well they will fix the rattle in my new Honda Pilot. More

Knowledgeable salesperson - Amanda Larsen I went to Russ Darrow Honda in Brown Deer, Wi and I was working with Amanda Larsen. She was super helpful and very knowledgeable about the product lin I went to Russ Darrow Honda in Brown Deer, Wi and I was working with Amanda Larsen. She was super helpful and very knowledgeable about the product line. She seems to pride herself in learning all the technological aspects of each vehicle. This is an excellent trait in a salesperson these days because the newer cars have a lot of tech involved with them. Amanda is positive and helpful. More

Great experience! Came into the dealership and had no idea what type of car I wanted. Alex greeted me right away & was willing to help me out. Alex was very helpful wit Came into the dealership and had no idea what type of car I wanted. Alex greeted me right away & was willing to help me out. Alex was very helpful with different suggestions on which car would be a good fit for me. He was really nice & very understanding. I was given different options and was able to test drive different cars until I found something I liked. When I found the perfect car that I liked I was given different options to add with my car. The gentlemen (I forgot his name) who helped with the financing part was also very nice & found me the lowest rates. Lastly, working with Mark was really great also. He was also very helpful and was really nice helping with my paperwork. Overall this was a really good experience. I am a satisfied customer and I highly recommend purchasing a vehicle with them. More

Really Nice and Straight Forward Buying Experience We enjoyed our car buying experience with Russ Darrow! The staff was very friendly and worked hard to get us the right car at the right price. We go We enjoyed our car buying experience with Russ Darrow! The staff was very friendly and worked hard to get us the right car at the right price. We got a very fair deal on our trade-in and ended up with a terrific Honda Civic Hatchback. It is a great car and fit right into our budget. Would highly recommend! More

Good experience! Dealt with Mike Tuler. Did our homework on line which made the car shopping experience easier and less time consuming. Mike had excellent response tim Dealt with Mike Tuler. Did our homework on line which made the car shopping experience easier and less time consuming. Mike had excellent response time, great customer service and gave us competitive pricing. We were very satisfied. Love the car! More

Excellent customer service I have been leasing a Honda from this dealership and stopped in recently to discuss my lease end options and have an oil change. The service departme I have been leasing a Honda from this dealership and stopped in recently to discuss my lease end options and have an oil change. The service department is courteous and went over the car inspection results with me and asked if I had any questions. The service staff was named Jay and he was very nice. I then met with the dealer who had leased me the Honda 3 years ago. I did not feel pressured to make an immediate decision. And she provides me with several options to reach her for any questions. We have been texting and she was able to quote a fantastic rate on a 2018 which is cheaper than the payment I have been paying. I am extremely satisfied with the overall customer service. They also provide great beverages and popcorn !!!!! More

Great Service Russ Darrow is great at starting the conversation to find what exactly you are looking for in a car, and helping you find something comfortable for yo Russ Darrow is great at starting the conversation to find what exactly you are looking for in a car, and helping you find something comfortable for your needs. More

Fast and efficient Great work, price and didn’t need to wait a very long time. Nice waiting area and friendly staff. I would recommend them to friends & family. Great work, price and didn’t need to wait a very long time. Nice waiting area and friendly staff. I would recommend them to friends & family. More

Very professional To look at different cars and make a decision which would be the best for me, my daughterinlaw recently purchased a CRV ex and after review this was t To look at different cars and make a decision which would be the best for me, my daughterinlaw recently purchased a CRV ex and after review this was the make and model that would suit me best. More