Russ Darrow Honda

Great experience , Had a few items that were resolved after sale. Victor and RDG followed thru on their promises. Will come back for next purchase. , Had a few items that were resolved after sale. Victor and RDG followed thru on their promises. Will come back for next purchase. More

My first car I gave j. Todd the best rating because he helped me choose a nice comfortable car for me with less miles not to high on price range with an affordable I gave j. Todd the best rating because he helped me choose a nice comfortable car for me with less miles not to high on price range with an affordable monthy payment and that is something i really wanted...so i am very pleased with my results and glad i chose russ darrow honda for my first new car..... More

Excellent Service I’m a huge believer of customer service and I was very happy with the service I received. All of my questions were answered, I was given a clear expla I’m a huge believer of customer service and I was very happy with the service I received. All of my questions were answered, I was given a clear explanation of services, and I felt welcome. More

New Car I was very nervous going in to the dealership but Mike put me at ease and mad me feel welcomed. I could not be happier with my CRV and the service I r I was very nervous going in to the dealership but Mike put me at ease and mad me feel welcomed. I could not be happier with my CRV and the service I received! More

Used Car Purchase My husband and I felt very welcomed when we got to Russ Darrow Honda. We couldn't be more happier with our purchase of an Infiniti JX35. Rowley Claybo My husband and I felt very welcomed when we got to Russ Darrow Honda. We couldn't be more happier with our purchase of an Infiniti JX35. Rowley Clayborn was great. He treated us like family. I had to come back the next day to get some detailed work done which I had to wait in the lobby until it was complete. Rowley checked in on me often, kept updating me on the progress of the vehicle. I really appreciated the kind generosity and thoughtfulness. Highly recommend and be sure to ask for Mr. Rowley Clayborn :) More

Great service My service advisor Jon was very friendly & helpful. My car was ready as promised with no surprises. I’ve never had any issues with Russ Darrow Honda My service advisor Jon was very friendly & helpful. My car was ready as promised with no surprises. I’ve never had any issues with Russ Darrow Honda service. More

Used Car Purchase We recently purchased a 2015 Honda Pilot at you dealership. Mike welcomed us at the dealership front door and had several vehicles ready for our insp We recently purchased a 2015 Honda Pilot at you dealership. Mike welcomed us at the dealership front door and had several vehicles ready for our inspection. Mike, Adam, and Mark were all very friendly, knowledgeable and helpful in getting my wife and me into the right car with the right warranties and protection packages. Mark did a great job walking us through the paperwork getting this time consuming job done professionally - but I have to say in a fun manner which is quite an accomplishment. I especially liked the time that Adam took in familiarizing me with the functionality of the vehicle. He took time to walk we through how everything worked on my new car. He even showed me how to sync my phone with the car much appreciated. Since I am a customer service trainer, I know when I see a job well done. Please congratulate your staff on creating a excellent customer service experience for my wife and me. I look forward to using your Russ Darrow dealership in the future and will sing your praises to our friends. More

Great Experience!!! I can't say enough about how wonderful it was working with Russ Darrow Honda. I'm sorry there's only 5 stars to choose from because it really deserves I can't say enough about how wonderful it was working with Russ Darrow Honda. I'm sorry there's only 5 stars to choose from because it really deserves a 10! No matter what question or concern you had, they handled it with kindness and problem solving was no problem at all. I left this place extremely happy not only with a great vehicle but happy with the total experience. More

Wonderful Buying Experience Lesia took extremely good care of us and made the car purchase experience a very positive one. While we drove over an hour to the dealership, we were Lesia took extremely good care of us and made the car purchase experience a very positive one. While we drove over an hour to the dealership, we were not sorry by any means. Highly Recommend. More

Simple , easy buying experience Entire buying experience was simple and fair. Tried working with another Honda dealership closer to our home and found their prices several thousands Entire buying experience was simple and fair. Tried working with another Honda dealership closer to our home and found their prices several thousands more than Russ Darrow. Russ Darrow had inventory and the car we were interested in. Mike Tuler made the experience easy and simple. We are very happy with our new Honda Civic! More