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Royal Buick GMC
Baton Rouge, LA
165 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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165 Reviews of Royal Buick GMC
August 25, 2022
worked mostly with john gremillion and shawn. i have no complaints. if there was any pressure going on i didn’t notice it. drove off with a nice canyon. i have no complaints. if there was any pressure going on i didn’t notice it. drove off with a nice canyon. More
by blowlunch
Employees Worked With
john, shawn
August 20, 2022
John, salesman, and Scott, finance, were great! I was in and out within two hours with my new ‘23 Buick Enclave Avenir! I was also given top dollar for my trade-in. I highly recommend this dealersh I was in and out within two hours with my new ‘23 Buick Enclave Avenir! I was also given top dollar for my trade-in. I highly recommend this dealership! They were professional, courteous and respected my time. More
by BuickEnclave
Employees Worked With
John Gremillion
August 17, 2022
My salesman Jacque Franklin was very professional. He answered all my questions…it was a pleasure working w him on the purchase of my Jeep Wrangler. I would highly recommend him!! Thank you Jacque!!! He answered all my questions…it was a pleasure working w him on the purchase of my Jeep Wrangler. I would highly recommend him!! Thank you Jacque!!! More
by Sherille
Employees Worked With
Chris
August 04, 2022
I bought a 2018 chevrolet a week ago. On Aug,1 and Aug,3 i took part in giving royal buick my review. I gave them a terrible review due to the issues stated in my 1st review. I want to st On Aug,1 and Aug,3 i took part in giving royal buick my review. I gave them a terrible review due to the issues stated in my 1st review. I want to start this review by saying that in the 1st negative review i took part in, had absolutely nothing to do with my salesman(Mr. Cam). It had to do strictly with the vehicle. On Aug 3, i received a call from Mr. Cam(my salesman). He had gotten the message about my issue and urgently jumped into action to take control of the situation. He came to my residents and picked up the vehicle, took it to there service department and had a inspection and service done by 2 certified mechanics. This took several hours and they came to the conclusion that nothing was wrong with the transmission. They are certified mechanics and im not so i totally trust the final conclusion they came up with. They stated that they even drove another chevrolet canyon(2022), and it felt the same way as mine felt when you accelerated. Mr. Cam said thats the way those models run. Anyway i have this experience documented as well as the dealership does. So for now everything is good, im satisfied based on 3 professionals knowledge and experience they have. Thank you Cam for jumping on this matter ASAP and giving me a good piece of mind. And its good to know if the transmission does go out, its documented and royal buick will take care of fixing it. I give everyone over there a thumbs up. Very professional. Thank you... More
by Lance
Employees Worked With
Cam,melissa, and the finance guy.
July 14, 2022
Logan Rutland was so helpful and professional. He got me the truck I wanted no matter what it took! I recommend him to anyone looking for a vehicle and I have recommended him to many friends and f He got me the truck I wanted no matter what it took! I recommend him to anyone looking for a vehicle and I have recommended him to many friends and family. Thank you Logan! More
by Shane
Employees Worked With
Logan Rutland, Shawn Robbins
July 13, 2022
Had a great experience with Royal. We bought our new vehicle from Jessika who was great to work with and handled all of our questions along the way! We bought our new vehicle from Jessika who was great to work with and handled all of our questions along the way! More
by Ryan B
Employees Worked With
Jessika
May 27, 2022
I had a good experience, I got what I wanted. Just had to be a little patient, Dustin is a good salesman. He is very knowledgeable about the vehicles that are sold there. Just had to be a little patient, Dustin is a good salesman. He is very knowledgeable about the vehicles that are sold there. More
by ibooboo23
Employees Worked With
Dustin is a hard worker.
April 11, 2022
Dustin Thomisee was awesome. He made this experience one that did not feel rushed. I felt that I was taken care of. He’s very knowledgeable and informative and he actually saved He made this experience one that did not feel rushed. I felt that I was taken care of. He’s very knowledgeable and informative and he actually saved me some money on the back end. He restored my faith in car salesmen and I made sure I told him that. Thank you again Dustin More
by Walisha
Employees Worked With
Dustin Thomisee
