Royal Buick GMC
Baton Rouge, LA
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170 Reviews of Royal Buick GMC
Our entire buying experience was great Jessica took care of all of our needs and made us feel extremely comfortable during the purchase of our vehicle. Thank you so much Jessica 😊!! of all of our needs and made us feel extremely comfortable during the purchase of our vehicle. Thank you so much Jessica 😊!! More
It was a pleasure to work with Kyri. I had spoken to him on the phone but not given my name. He is not a high pressure salesman. He answered my questions over the phone & when I arrived I had spoken to him on the phone but not given my name. He is not a high pressure salesman. He answered my questions over the phone & when I arrived at the dealership. I believe he helped to get best deal possible. It was my first time at Royal Buick, avery nice, clean facility. More
Mr. Kyric was very kind and concern in assisting us with the new vehicle. He really was on top of helping us search for the vehicle we was in search. Then, he made sure he exchange our service to Mr Came the new vehicle. He really was on top of helping us search for the vehicle we was in search. Then, he made sure he exchange our service to Mr Cameron another very capable young man that helped us towards the purchasing of our new vehicle. Thank you guys for all you did and the help in make our process go smoothly. Overall, the experience was great! More
I had the pleasure of working with Jerry All and let me say, it was the easiest experience I have ever had buying a vehicle for my family. Absolutely zero pressure and 100% patience on his end to ensure we say, it was the easiest experience I have ever had buying a vehicle for my family. Absolutely zero pressure and 100% patience on his end to ensure we were totally satisfied on the 2016 GMC Terrain Denali we purchased. More
worked mostly with john gremillion and shawn. i have no complaints. if there was any pressure going on i didn’t notice it. drove off with a nice canyon. i have no complaints. if there was any pressure going on i didn’t notice it. drove off with a nice canyon. More
John, salesman, and Scott, finance, were great! I was in and out within two hours with my new ‘23 Buick Enclave Avenir! I was also given top dollar for my trade-in. I highly recommend this dealersh I was in and out within two hours with my new ‘23 Buick Enclave Avenir! I was also given top dollar for my trade-in. I highly recommend this dealership! They were professional, courteous and respected my time. More
My salesman Jacque Franklin was very professional. He answered all my questions…it was a pleasure working w him on the purchase of my Jeep Wrangler. I would highly recommend him!! Thank you Jacque!!! He answered all my questions…it was a pleasure working w him on the purchase of my Jeep Wrangler. I would highly recommend him!! Thank you Jacque!!! More
I bought a 2018 chevrolet a week ago. On Aug,1 and Aug,3 i took part in giving royal buick my review. I gave them a terrible review due to the issues stated in my 1st review. I want to st On Aug,1 and Aug,3 i took part in giving royal buick my review. I gave them a terrible review due to the issues stated in my 1st review. I want to start this review by saying that in the 1st negative review i took part in, had absolutely nothing to do with my salesman(Mr. Cam). It had to do strictly with the vehicle. On Aug 3, i received a call from Mr. Cam(my salesman). He had gotten the message about my issue and urgently jumped into action to take control of the situation. He came to my residents and picked up the vehicle, took it to there service department and had a inspection and service done by 2 certified mechanics. This took several hours and they came to the conclusion that nothing was wrong with the transmission. They are certified mechanics and im not so i totally trust the final conclusion they came up with. They stated that they even drove another chevrolet canyon(2022), and it felt the same way as mine felt when you accelerated. Mr. Cam said thats the way those models run. Anyway i have this experience documented as well as the dealership does. So for now everything is good, im satisfied based on 3 professionals knowledge and experience they have. Thank you Cam for jumping on this matter ASAP and giving me a good piece of mind. And its good to know if the transmission does go out, its documented and royal buick will take care of fixing it. I give everyone over there a thumbs up. Very professional. Thank you... More
Logan Rutland was so helpful and professional. He got me the truck I wanted no matter what it took! I recommend him to anyone looking for a vehicle and I have recommended him to many friends and f He got me the truck I wanted no matter what it took! I recommend him to anyone looking for a vehicle and I have recommended him to many friends and family. Thank you Logan! More