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Royal Buick GMC

Baton Rouge, LA

4.9
165 Reviews

11055 Airline Hwy

Baton Rouge, LA

70816

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165 Reviews of Royal Buick GMC

January 27, 2023

I would like to compliment your service department. My advisor, Kelton Bates was above and beyond offering timely and excellent service. It was amazing even seeing him run to the back to check and see More

by labill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelton Bates Service Advisor
Jan 30, 2023 -

Royal Buick GMC responded

Thank you so much for your 5-star review! We look forward to assisting you again in the future, as well as your future recommendations!

January 02, 2023

Fast, friendly, service with efficiency and timing being of importance. It was with great pleasure to meet and work with Jason Payne as my salesman. Jason was as transparent as you could ask for in an exce More

by Billytib1227
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Payne
Jan 05, 2023 -

Royal Buick GMC responded

Thanks for your great review! We look forward to assisting you again in the future, as well as your future recommendations!

December 28, 2022

Andrew Dalson, a very knowledgeable sales professional, got the vehicle with the exact equipment requested in a timely manner, which was the very next day! The entire staff made for a very favorable purcha More

by BJackson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Dalsen, Terrance Scott, Brittany Cordle
Dec 29, 2022 -

Royal Buick GMC responded

Thanks for your great review! We look forward to assisting you again in the future, as well as your future recommendations!

December 17, 2022

My experience with Royal Buick GMC was amazing. Andrew went above and beyond to make sure I was completely happy with my new Yukon. Will definitely be coming back! More

by Mary B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew-salesman , Terrance Scott, Brittany Cordle
Dec 19, 2022 -

Royal Buick GMC responded

Thank you for your great review! We look forward to assisting you again in the future, as well as your future recommendations!

December 13, 2022

A very good buying experience. Kyri Hart went to great lengths to find the right vehicle for me. More

by dts7708
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyri Hart, Terrance Scott, Brittany Cordle
Dec 13, 2022 -

Royal Buick GMC responded

Thank you for your great review! We look forward to assisting you again in the future, as well as your future recommendations!

October 27, 2022

Cam & Andrew were very helpful and did not pressure us. We were very pleased with the deal and the service. More

by GB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 27, 2022 -

Royal Buick GMC responded

Thank you for your great review! We look forward to assisting you again in the future, as well as your future recommendations!

October 26, 2022

Our entire buying experience was great Jessica took care of all of our needs and made us feel extremely comfortable during the purchase of our vehicle. Thank you so much Jessica 😊!! More

by Jermaine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Hodges, Terrance Scott, Brittany Cordle
Oct 27, 2022 -

Royal Buick GMC responded

Thank you so much for your 5-star review! We look forward to assisting you again in the future, as well as your future recommendations!

October 17, 2022

It was a pleasure to work with Kyri. I had spoken to him on the phone but not given my name. He is not a high pressure salesman. He answered my questions over the phone & when I arrived More

by Bayou girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance manager
Oct 17, 2022 -

Royal Buick GMC responded

Thanks so much for your great review! We're thrilled you had such a great experience with us. We look forward to assisting you again in the future, as well as your future recommendations!

October 07, 2022

Mr. Kyric was very kind and concern in assisting us with the new vehicle. He really was on top of helping us search for the vehicle we was in search. Then, he made sure he exchange our service to Mr Came More

by RILEY-2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyric, Cameron and Shawn
Oct 14, 2022 -

Royal Buick GMC responded

Thank you so much for your 5-star review! We look forward to assisting you again in the future, as well as your future recommendations!

September 17, 2022

I had the pleasure of working with Jerry All and let me say, it was the easiest experience I have ever had buying a vehicle for my family. Absolutely zero pressure and 100% patience on his end to ensure we More

by GorillaGarcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry All
Sep 19, 2022 -

Royal Buick GMC responded

Thank you so much for your 5-star review! We look forward to assisting you again in the future, as well as your future recommendations!

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