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Royal Buick GMC

Baton Rouge, LA

4.9
184 Reviews

11055 Airline Hwy

Baton Rouge, LA

70816

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184 Reviews of Royal Buick GMC

September 08, 2023

Awful. My Buick has been there since Aug27. Service has lied and done nothing to fix our 2018 Buick. Very unhappy. More

by steph.r.tipton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber
September 04, 2023

Josh greeted us in the lot and assisted us in rest driving a Buick Enclave. We actually only stopped by to do a test drive and had no intentions of buying a vehicle at that time. Josh was incredibly More

by Margo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh our sales rep & Quentin the F&I person
Sep 05, 2023 -

Royal Buick GMC responded

Thank you for the great review! We look forward to your future recommendations as well as assisting you again in the future!

September 01, 2023

Andrew helped me with buying my first car, he didn’t pressure me and he made sure I was satisfied throughout the entire process More

by kenzieraed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 05, 2023 -

Royal Buick GMC responded

Thanks for your 5-star review! We look forward to your future recommendations as well as assisting you again in the future!

August 29, 2023

Ahmad was great help very friendly and nice helped me get the new truck I wanted. More

by isaacsanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance Scott
Aug 30, 2023 -

Royal Buick GMC responded

Thank you for the great review! We look forward to your future recommendations as well as assisting you again in the future!

August 27, 2023

Bought a new GMC truck online, everything was as it should be, smooth transaction, excellent customer service. Couldn't be happier with the entire staff that helped us, even picked us up at our hotel a More

by steve
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Quentin, Jerry and Jessika
Aug 30, 2023 -

Royal Buick GMC responded

Thank you for the great review! We look forward to your future recommendations as well as assisting you again in the future!

August 25, 2023

This was easily the best dealership I’ve ever done business with. Caelan exceeded all my expectation’s. I will definitely recommend Caelan and Royal buick to anyone that is shopping for a new vehicle More

by Dakotah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caelan McCaffrey
Aug 30, 2023 -

Royal Buick GMC responded

Thank you for your 5-star review! We look forward to your future recommendations as well as assisting you again in the future!

August 23, 2023

Mr. AHMAD was awesome! Very helpful and knowledgeable! Highly recommend him for any of your future purchases! More

by David Bourgeois
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Davis, Terrance Scott, Brittany Cordle
Aug 24, 2023 -

Royal Buick GMC responded

Thank you for the great review! We look forward to your future recommendations as well as assisting you again in the future!

August 19, 2023

I had a great experience dealing with Ahmad Davis, he was friendly, knowledgeable and went into great detail explaining features of the vehicle I was interested in purchasing. I recommend you see him if you’ More

by Stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin, Brittany Cordle
Aug 24, 2023 -

Royal Buick GMC responded

Thank you for the great review! We look forward to your future recommendations as well as assisting you again in the future!

August 04, 2023

Jessika and Jerry made this the smoothest buying experience I have ever dealt with on a vehicle! I traveled 4 hours to pick it up and they had me out in less than an hour to head back home. Thanks f More

by Morrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance Scott, Brittany Cordle
Aug 09, 2023 -

Royal Buick GMC responded

Thank you for the great review! We look forward to your future recommendations as well as assisting you again in the future!

July 27, 2023

I had a quick, easy, & hassle free visit. Mr. Brown helped me out with a quick test drive and quick closing later that day. More

by bhays23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James "Bubba" Brown
Aug 09, 2023 -

Royal Buick GMC responded

Thank you for the great review! We look forward to your future recommendations as well as assisting you again in the future!

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