Royal Buick GMC
Baton Rouge, LA
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170 Reviews of Royal Buick GMC
Had a great experience with Royal. We bought our new vehicle from Jessika who was great to work with and handled all of our questions along the way! We bought our new vehicle from Jessika who was great to work with and handled all of our questions along the way! More
I had a good experience, I got what I wanted. Just had to be a little patient, Dustin is a good salesman. He is very knowledgeable about the vehicles that are sold there. Just had to be a little patient, Dustin is a good salesman. He is very knowledgeable about the vehicles that are sold there. More
Dustin Thomisee was awesome. He made this experience one that did not feel rushed. I felt that I was taken care of. He’s very knowledgeable and informative and he actually saved He made this experience one that did not feel rushed. I felt that I was taken care of. He’s very knowledgeable and informative and he actually saved me some money on the back end. He restored my faith in car salesmen and I made sure I told him that. Thank you again Dustin More
Overall the purchase experience was great! Andrew took great care of me, from negotiating over the phone (so I didn’t have to drive 90 minutes to BR) to delivering the vehicle himself, it was Andrew took great care of me, from negotiating over the phone (so I didn’t have to drive 90 minutes to BR) to delivering the vehicle himself, it was a great experience that I would highly recommend. More
This is my third vehicle from Royal/Capital Buick. Kathryn has always been kind, informative, professional and always makes me feel special. Your service department takes great care of all my routine Kathryn has always been kind, informative, professional and always makes me feel special. Your service department takes great care of all my routine maintenance. Thank you for making this an easy process. More
Found a truck on car gurus called about it and it was available told it was not sold yet. I gave my info for financing and was in the middle of the deal. Four hours later after they ran my credit I ask f available told it was not sold yet. I gave my info for financing and was in the middle of the deal. Four hours later after they ran my credit I ask for an update they said the vehicle was sold to someone else. They cut my throat on the deal. I was called by the manager and he said they put the paperwork down for a call and forgot about it then accidentally sold the vehicle to someone else. “Sorry “ doesn’t cut it you don’t start a deal and then sell the vehicle from under the person. More
Kathryn Nunez was a pleasure to deal with. She was very knowledgeable about the truck and answered all questions (had quite a few!) throughout the ordering/purchasing process. She is very prof She was very knowledgeable about the truck and answered all questions (had quite a few!) throughout the ordering/purchasing process. She is very professional and courteous - much appreciated. I recommend Kathryn highly. Thanks! More