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Rowe Westbrook
Westbrook, ME
1,038 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allows us to make you a great deal on the Ford of your choice. At Rowe Ford Hyundai in Westbrook, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,038 reviews
April 02, 2012
My experience purchasing a used car at Rowe was very positive. I shopped intensively for two days, talked to a lot of salespeople at a variety of dealers, and test drove many cars, and Rowe was my favo positive. I shopped intensively for two days, talked to a lot of salespeople at a variety of dealers, and test drove many cars, and Rowe was my favorite place by far. Jim was really low-key. He trusted me to take the cars out by myself, he was honest about what the cars were worth, and he avoided all high-pressure sales tactics. In the end, I felt that I got the car that I wanted for a fair price in a process that actually proved fun. I would highly recommend Rowe and Jim in particular. More
by cstankard
Employees Worked With
Jim Joys
April 02, 2012
Very good overall experience from sales to financing.Very professional and accomidating.No pressure I would definetly recommend this dealership to any one who is in the market for a new vehicle. professional and accomidating.No pressure I would definetly recommend this dealership to any one who is in the market for a new vehicle. More
by ronn735
March 31, 2012
I was very impressed with the service I recieved from ken. I wanted a grey hundai elantra with grey interior and there wasn't one on the lot. Ken the salesman worked very hard to find the exact car I wan ken. I wanted a grey hundai elantra with grey interior and there wasn't one on the lot. Ken the salesman worked very hard to find the exact car I wanted. I am very happy with my new elantra and would recommend Rowe Ford and Ken my salesman to anybody looking for a new or used vehicle. More
by murchhollow
Employees Worked With
Ray Lerette
March 31, 2012
Best sales person we have ever dealt with. Jason was professional, took his time in every detail and explained thoroughly the car we purchased. Mu husband and I thought Jason was very knowlegable about professional, took his time in every detail and explained thoroughly the car we purchased. Mu husband and I thought Jason was very knowlegable about Hyundais. He was very nice to our son who was with us. I would be glad to refer him to friends or family. Thank you!!!! Ray was also very professional who handled our paperwork. More
by Dtrautman
Employees Worked With
March 30, 2012
Outstanding service from both...I gave the rating on the performance of both people they did a gret job handling all my concerns. Looking forward to letting Rowe service my Santa Fa performance of both people they did a gret job handling all my concerns. Looking forward to letting Rowe service my Santa Fa More
by Somme
March 29, 2012
By far, Rowe gave us the best deal for our purchased 2012 Escape. The experience was painless and quick. I want to thank Kevin for doing the pre-work with us over e-mail. It helped tremendously since we d Escape. The experience was painless and quick. I want to thank Kevin for doing the pre-work with us over e-mail. It helped tremendously since we didn't have a lot of time to sit around at the dealership that we could do over e-mail. Chris was fantastic at showing us that the finance option we wanted, wasn't the best deal at the end of the term of the loan. I feel he had our interest of saving money as his priority. thank you. More
by pshields
Employees Worked With
Kevin Callnan, Chris Blanchard
March 27, 2012
I recently bought a new F250 at rowe ford. We had to build the truck and all the other dealerships I contacted pressed me for personal information and wanted me to purchase the truck right then and ther build the truck and all the other dealerships I contacted pressed me for personal information and wanted me to purchase the truck right then and there. My answer was I haven't even looked at them yet. I went online instead and Rowe was the only dealership that just wanted my email address and had an online feature to build trucks; with the price- without my name address and phone number. I promptly received an email from Kevin Callnan, the internet sales manager, who provided me with his contact information. I felt very comfortable with this approach and appreciated the fact that this was a no pressure situation. It gave me the time to do research and think about what I wanted. I contacted Kevin and was very impressed with his no pressure approach. We met to discuss the truck, he gave me good advice regarding features on the truck but did not try to sell me options I didn't want. Kevin has alot of knowledge about the vehicle. He is always responsive to messages and calls. He helped me make it a 'better truck' for a fair price. I very much liked the fact that as we talked about price and value Kevin did not keep leaving the room to check with someone else to get the ok. The whole operation seems very professional. More
by xcxcxcjrb
Employees Worked With
Kevin Callnan, Kevin Callnan
March 27, 2012
Ken was friendly and very helpful. The first day we came Ken was friendly and very helpful. The first day we came to the dealership, from NH,a 60 mile trip and because of the way we were treated by Ke Ken was friendly and very helpful. The first day we came to the dealership, from NH,a 60 mile trip and because of the way we were treated by Ken, we decided to come back to deal with him. We made a deal and he stuck to it with no high pressure or trying to talk us into a newer or different model. More
by Oldcars
Employees Worked With
Ken Sweet
