Eric Young

It was a pleasure purchasing a new F350 Crew Cab Lariat from Rowe Ford Westbrook with Daniel Otieno's assistance. Daniel has a good working knowledge of the vehicles he sells, He answered all questions in from Rowe Ford Westbrook with Daniel Otieno's assistance. Daniel has a good working knowledge of the vehicles he sells, He answered all questions in a thoughtful manner, ensuring customer satisfaction. Sales Managers Eric Young & Danielle Devine showed an active interest as we worked through the deal while maintaining a relaxed atmosphere. F&I Manager Liz Wallis presented all information in detail and answered all questions thoroughly. After the deal had been agreed to, Daniel realized that I had my Rottie in the vehicle with me. He immediately invited me to bring her in where she met staff nonstop while paperwork was being completed. It"s safe to say the dealership is dog friendly. The atmosphere at Rowe Ford Westbrook was professional and welcoming. Overall, it was the first rate experience I expected it to be. I highly recommend Daniel Otieno for any future vehicle purchases. More

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We enjoyed are experience with Daniel while deciding to purchase are car. Daniel was very excited to help us and work very hard while also keeping us in the loop to get us to a place that ultimately made t purchase are car. Daniel was very excited to help us and work very hard while also keeping us in the loop to get us to a place that ultimately made the sales happen. Liz (Elizabeth) was great to work with in finance department and the sales manager went above to make the deal happen. Thank you all for a great experience. We will be back!!! More

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Matt was efficient felt no pressure. As we were leaving he noticed that the GMC Terrain we bought had no car mats. He remedy the situation right away by ordering brand new car mats from As we were leaving he noticed that the GMC Terrain we bought had no car mats. He remedy the situation right away by ordering brand new car mats from GMC. They were mailed to us. I was very happy to see that they were rubber and not fabric mats. Would definitely recommend Matt Inglis. Janet & John. More

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Over the years I’ve never had a lot of luck with service advisors at any dealership for one reason or another. I’ll make this short and simple. Aria Kneeland is the best I’ve seen. She’s caring, smart, toug advisors at any dealership for one reason or another. I’ll make this short and simple. Aria Kneeland is the best I’ve seen. She’s caring, smart, tough( when needed) and does what she says she’s going to do. My advice to Rowe Ford, lock her up so she can’t get away. It’s worth the long drive to get service like that. Thank you Aria More

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to slow for what I needed. Mistake was made on mileage they entered 16585 and should have been 26855. Mistake was made on mileage they entered 16585 and should have been 26855. More

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Matt understands our needs and has the knowledge to make it happen. He can be counted on to resolve all issues to make our car buying a pleasant experience. it happen. He can be counted on to resolve all issues to make our car buying a pleasant experience. More

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Hyundai Accent 2017 This is my 3 . Hyundai, I've always liked them . Thank you. I'll be looking to do service with you people, in the next 10 tears or more. This is my 3 . Hyundai, I've always liked them . Thank you. I'll be looking to do service with you people, in the next 10 tears or more. More

by margaret_wilmot Verified Customer Verified Customer

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First Santa Fe overall the service of the entire Rowe staff was exceptional. Prices were competitive, there was plenty of inventory to make a fair comparison. This w overall the service of the entire Rowe staff was exceptional. Prices were competitive, there was plenty of inventory to make a fair comparison. This was the second vehicle I have purchased from Rowe and I like the values I see in the people who have served me. regards More

by jray7 Verified Customer Verified Customer

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Excellent Customer Service! Eric Young provided my father, Edward, with the most exceptional customer service! He is absolutely in love with his new Fusion! The respect that E Eric Young provided my father, Edward, with the most exceptional customer service! He is absolutely in love with his new Fusion! The respect that Eric showed to my Dad as well as to myself was truly wonderful. His accessibility, patience, honesty, and pleasant way were more than appreciated by both of us! Rowe Ford is incredibly fortunate to have a salesperson of Eric's caliber working for them, he should be celebrated as the best of the best! More

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We purchased a vehicle from Salesman, Eric Young long distance (via telephone, e-mail, textings) as my husband is currently working in West Virginia, our home in upstate New York. Eric was most accommod distance (via telephone, e-mail, textings) as my husband is currently working in West Virginia, our home in upstate New York. Eric was most accommodating, sharing truck photos showing every possible angle of the vehicle. Finally when we were able to take actual delivery of the vehicle, we weren't disappointed. Thank you! More

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