
Rowe Westbrook
Westbrook, ME
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I had the pleasure of having Ken and Chris part of my sales team. They had a less then perfect situation to work with and they worked hard to make it a successful outcome. Ken and Chris were able to ge sales team. They had a less then perfect situation to work with and they worked hard to make it a successful outcome. Ken and Chris were able to get me approved and I was able to buy myself a new car. I would definitely recommend Ken and Chris at Rowe Ford. Thank you both. More
The car buying experence was very positive due to a friendly staff, a great price and well functioning sales process. Cyndy was very good at making sure the process ran smoothly by being with us all of friendly staff, a great price and well functioning sales process. Cyndy was very good at making sure the process ran smoothly by being with us all of the way. Our sales price for the car was 11% below MSRP. More
Excellent service start to finish well maintained facility. Excellent customer support as well as friendly atmosphere nice van and great financing. I am very pleased facility. Excellent customer support as well as friendly atmosphere nice van and great financing. I am very pleased More
My husband Thom and I came into the dealership late afternoon with a pretty vague idea of what we had in mind. Kevin listened carefully and helped us focus on options keeping our main goal in mind, wh afternoon with a pretty vague idea of what we had in mind. Kevin listened carefully and helped us focus on options keeping our main goal in mind, which was payment. He stayed past his shift and was ready with specifics the following day when we came in. We ended up purchasing a Fusion and were very pleased with the service that Kevin provided. More
Eric was very professional from our first phone contact through the sale two days later. Took time at the end of his work week to explain the vehicle's amenities which we appreciated. Chris brought a bet through the sale two days later. Took time at the end of his work week to explain the vehicle's amenities which we appreciated. Chris brought a better financial deal to our attention that we took advantage of. Love the vehicle and will recommend Rowe Ford Westbrook for their great customer service. More
Peter Raymond was great, no pressure, he asked the right questions and I like how he knew I was serious about buying a car, I went to all dealers along route 1 looking and Peter was the only one to ask me w questions and I like how he knew I was serious about buying a car, I went to all dealers along route 1 looking and Peter was the only one to ask me what I wanted, I told him, he looked for it and found one and with in days I was driving it off your lot, thanks Peter. More
Very good experience overall. Peter was not "pushy". He listened to what i was looking for and I really appreciated that. He worked hard to find the vehicle I wanted. Price was competitive and "pushy". He listened to what i was looking for and I really appreciated that. He worked hard to find the vehicle I wanted. Price was competitive and they got to where i wanted to be on my trade-in. There was one glitch on the evaluation of my trade-in, but Peter admitted that the communication could have been better. I appreciated his honesty on that. I love the vehicle i got (so far!)! Great experience at Rowe Ford Westbrook! More
We are an commercial customer and have been away from Ford for awhile. I walked into Rowe Westbrook looking for some trucks and ended up dealing with Kevin. He helped us spec some trucks and found us two Ford for awhile. I walked into Rowe Westbrook looking for some trucks and ended up dealing with Kevin. He helped us spec some trucks and found us two off the lot and built the rest. He cut right to the bottom line and did'nt waste anyones time, mine or his. It was a very straight forward deal and we will be back. More
I have purchased more than 20 vehicles in the last 15 years. This was the first time I shopped a Rowe Dealership (Westbrook) and I don't know why I waited so long. It started with my introduction to Ke years. This was the first time I shopped a Rowe Dealership (Westbrook) and I don't know why I waited so long. It started with my introduction to Ken Sweet. Ken was by far the easiest and most knowledgable sales professional I have worked with. He was a great listener and was able to manage the transaction from start to finish. No BS, no management, no hassles. Just honesty, integrity and smiles. I traded in a vehicle and came with plenty of research of what my trade in vehicle was worth. We negotiated and came to an agreement in no time. It was friendly and simple. THANKS KEN! Although I typically finance my purchases through my own Credit Union Ken suggested I give the Rowe finance team a shot. He promised it would not take long and he was again right on. He introduced me to Chris who took over from there. In 45 minutes I was approved and signing the documents. Chris first got me approved through several large banks. I requested to keep the loan local and he recommended Town & Country Credit Union. He explained it might take a few additional minutes but he would see what he could do. In less than 15 minutes he had secured my approval and the interest rate was even lower than the banks. Chris was also a pleasure to work with. I HIGHLY RECOMMEND these two gentlemen and would encourage anyone to stop waisting time at other dealerships. In my opinion Ken and Chris can could manage any situation and make your buying experience just as pleasant as mine. Thanks guys! Mark Brown RE/MAX Oceanside Cape Elizabeth, ME 04107 A current and future customer More