Route 22 Toyota

Great service very attentive and professional. I would greatly recommend this dealer to any of my friends and family. Thank you very much for your services greatly recommend this dealer to any of my friends and family. Thank you very much for your services More

I have come to this place 3 times and it has always been a TERRIBLE EXPERIENCE. DO NOT COME HERE and here's why: 1- The service representatives are VERY BAD at following up. I've never gotten a call back a TERRIBLE EXPERIENCE. DO NOT COME HERE and here's why: 1- The service representatives are VERY BAD at following up. I've never gotten a call back or a text message (which they say they would keep you updated via text message but that's the only message you receive). You have chase them up for an update ALL THE TIME. 2- They tend to take much longer reviewing your car so that they can charge you money. I got there with an issue that was covered by the warranty but when I picked up the car, it had another issue that was supposedly not covered by the warranty because it was electrical... Everytime I go here I end up paying something. 3- I dropped of my car today at around 10:50 a.m., never got a call back so I called for an update at around 4:40 p.m. and they said "Ok sir, let me put you on hold while I check on the status of your vehicle". They left me on hold and it had already been 43 minutes so I decided to call them up from another phone while still keeping the other call going... The rep that picked up check and they were all gone for the day. THEY LEFT ON HOLD AND LEFT FOR THE DAY! The only reason why I've returned here is because I'm in Union County, NJ and that's the closest location and I only have one car but I'm considering to travel to NY if I have to service this car. Additionally, I'm never AGAIN buying any Toyota vehicle just to avoid bad customer service. I've owned Nissan and Hondas/Acura before and the service was OPTIMAL... More

They worked hard to find exactly the car I wanted! I love it. Jorge and John were excellent. Thank you very much for the help love it. Jorge and John were excellent. Thank you very much for the help More

I had a great experience at the Toyota Route 22 location. Allen Edwards who was my salesperson was knowledgeable, professional and friendly. I was in my new vehicle in a few day. Thanks Allen. Allen Edwards who was my salesperson was knowledgeable, professional and friendly. I was in my new vehicle in a few day. Thanks Allen. More

We've been coming for service since 2010 and the staff has been generally great. However it appears not every customer deserves to be treated with respect from John Veli, the supervisor. A biased, less t has been generally great. However it appears not every customer deserves to be treated with respect from John Veli, the supervisor. A biased, less than exemplary customer service is what was displayed to my elderly mother on her previous prior two visits as well as when I accompanied her the third. I am very disgusted with the mannerism in which you spoke to and dealt with my loyal customers who have been doing business with you for nearly a decade now. Some respect would go a long way, especially coming from the supervisor! More

Great dealership, very friendly and helpful. Came in not sure what I can afford, khaled worked with me to get the car I wanted. Highly recommend sure what I can afford, khaled worked with me to get the car I wanted. Highly recommend More

I was treated with respect and patience. Whatever I requested and asked for that most part was accommodated.. I appreciate the service that was provided to me!!!.... requested and asked for that most part was accommodated.. I appreciate the service that was provided to me!!!.... More

Great deal great service💪🏾💰Aaron and Jorge did an outstanding job assisting me. The customer service front desk also. Thank You very much guys again outstanding job assisting me. The customer service front desk also. Thank You very much guys again More

The BEST team! They were extremely helpful & gave me exactly what I wanted! I would definitely recommend friends & family! Couldn’t thank Nelson enough! TY exactly what I wanted! I would definitely recommend friends & family! Couldn’t thank Nelson enough! TY More

All those I worked with are fantastic, but I will especially appreciate Yimani Manzini, his marketing strategy was superb and the way he talked to me was excellent . especially appreciate Yimani Manzini, his marketing strategy was superb and the way he talked to me was excellent . More