
Route 22 Toyota
Hillside, NJ
Filter Reviews by Keyword
By Type
1,659 Reviews of Route 22 Toyota
DAMAGED MY CREDIT! Salesman and general manager promised to pay the last 2 payments of my lease with Dodge if I got a new lease with them. Now my payments are 2 moths l Salesman and general manager promised to pay the last 2 payments of my lease with Dodge if I got a new lease with them. Now my payments are 2 moths late and my credit score went down significantly. Have called numerous times to try to fix this issue and have been told it will be paid. Horrible customer service from the salesman to the general manager. More
Service Raul is very thorough and attentive to all my needs when I take my truck fir service. The mechanics are excellent and treat my truck like it was their Raul is very thorough and attentive to all my needs when I take my truck fir service. The mechanics are excellent and treat my truck like it was their own. More
AMAZING EXPERIENCE Everyone went above and beyond to make sure we had a smooth experience. Made sure we found the perfect vehicle for my family. Beyond impressed and Nel Everyone went above and beyond to make sure we had a smooth experience. Made sure we found the perfect vehicle for my family. Beyond impressed and Nelson was an exemplary Finance Manager. Thank you for everything! More
Great Price and good services They have the lowest price for new cars in the area and their internet-based price is unbeatable and they do honor the price quoted over the phone! They have the lowest price for new cars in the area and their internet-based price is unbeatable and they do honor the price quoted over the phone! More
Great time Great too know you guys are working on my truck. I'm totally happy with the service and the time you guys have taking with me.. Great too know you guys are working on my truck. I'm totally happy with the service and the time you guys have taking with me.. More
Great fix, but another problem has occurred. Great job fixing the air conditioner and the bar for the two back wheels. However, I’ve encountered another issue that was not there before. When I ac Great job fixing the air conditioner and the bar for the two back wheels. However, I’ve encountered another issue that was not there before. When I accelerate and hit the breaks, there is some sort of vibration of the car and a sound that goes along with it. I’m not sure where it is coming from. More
Great Job by everyone Best dealership I ever dealt with. Kind, thorough and pleasant consistently. Best car selection. Would not go anywhere else. General Manager very frie Best dealership I ever dealt with. Kind, thorough and pleasant consistently. Best car selection. Would not go anywhere else. General Manager very friendly and approachable. More
Poor customer and vehicle service Charged $500 and problem not resolved. Returned after 5 miles of driving and was told a new problem must have surfaced. Tried to charge an additional Charged $500 and problem not resolved. Returned after 5 miles of driving and was told a new problem must have surfaced. Tried to charge an additional $389 to try something else. I immefiatelt took vehicle to another location and multiple codes showing. It was either poor work pergormed or charged for parts and labor either not performed or not performed correctly. Service rep could care less that initial problem not addresd and said its the same as driving off the lot and getting a nail on the tire its not their problem. A $500 paid bill and same issue after driving 5 miles certainly isnt a nail in the tire. More
Unhappy I was passed along from one of their reps to another. They didn’t do all the work they said they where going to do to my car. Yet told me the car was I was passed along from one of their reps to another. They didn’t do all the work they said they where going to do to my car. Yet told me the car was done. I had to go to another tire place since that was one of the issues I went to Toyota in the first place. They didn’t do anything for my tire that had a big screw popping out from one of my tires. even though I told them that there was a nail or screw in the tire. Than they started to give me different prices for the tire and for the work. I just left and don’t know if I’ll ever go back there again. More
Excellent customer service Very nice and friendly personnel. Very nice facilities and a great inventory. The personnel is very polite and respectful. Smooth and hassle free bu Very nice and friendly personnel. Very nice facilities and a great inventory. The personnel is very polite and respectful. Smooth and hassle free buying process. Great experience. Thank you. More