
Route 22 Toyota
Hillside, NJ
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1,659 Reviews of Route 22 Toyota
Sales person was knowledgeable Overall everyone that I've worked with here.were very friendly ,knowledgeable and professional..I would definitely recommend this place to my friend Overall everyone that I've worked with here.were very friendly ,knowledgeable and professional..I would definitely recommend this place to my friends and family. More
Great with communicating and quick service Steve was attentive and kept in touch throughout answering questions and providing updates. The car was repaired in an appropriate amount of time so I Steve was attentive and kept in touch throughout answering questions and providing updates. The car was repaired in an appropriate amount of time so I had my car back the same day even though it was a Saturday! I would definitely recommend getting your car serviced here.. just keep in mind the service location is different from the sales dealership.. only a few minutes away More
Too long to be assisted I arrived at the dealership at 3:50pm for a standard oil change on September 6th but the advisor did not see me & check me in until an hour later, at I arrived at the dealership at 3:50pm for a standard oil change on September 6th but the advisor did not see me & check me in until an hour later, at almost 5pm - and he was completely clueless as to why I was waiting that long. I’m not sure why it took an hour to even acknowledge the service i was having & I've never waited that long for service at any other Toyota dealership. I then did not have my oil change completed until after 6pm & this was only because I communicated that I was not satisfied with how long it was taking for such a simple service. Had I not spoken up, I would’ve probably been there until 7pm. I arrived at the dealership early enough to go & pick my parents up at the airport only to have them waiting over an hour. I will not be returning because clearly this location is very unorganized. Employees were using foul language towards each other & it was an overall unprofessional environment. More
Very upset I’m very upset I make an appointment four day before, we I arrived to repair my tires and change the oil . The representatives told me that I need to I’m very upset I make an appointment four day before, we I arrived to repair my tires and change the oil . The representatives told me that I need to wait between 3 and 4 hours but they didn't guarantee me that I would fix my car's tires. as it is possible to wait four hours and it was not guaranteed to be fixed. The representative had bad actitud with me and to avoid discussion I preferred to leave the store More
I got 2016 Toyota xle nice clean The dealer was so good that he let me choose a second car next day and exchanged 2015 Highlander limited for 2016 xle and was so friendly helpful on The dealer was so good that he let me choose a second car next day and exchanged 2015 Highlander limited for 2016 xle and was so friendly helpful on everything thank youDylan for great services and Luis puno More
Tire rotation I like the dealership and service department. But I felt at 2 hours and 15 minutes was far too long to wait for a tire rotation considering I was one I like the dealership and service department. But I felt at 2 hours and 15 minutes was far too long to wait for a tire rotation considering I was one of three people there first thing in the morning. More
Service The service was quick and affordable.. Nice service department clean and all..employees are friendly and helpful.I came In and they attended me right The service was quick and affordable.. Nice service department clean and all..employees are friendly and helpful.I came In and they attended me right away. More
NOT RECOMMENDED I bought a car C-HR day 08/17, however on the day 08/19 , I cancelled all additional warranties , and until today 09/07 the guarantees are valid in th I bought a car C-HR day 08/17, however on the day 08/19 , I cancelled all additional warranties , and until today 09/07 the guarantees are valid in the final value of my financing . Have to reduce the amount of $6.180 . I’m not trusting the Dealer . I DO NOT RECOMMEND. More
Buying a used car Overall it was a great sales team. Pick up the car when you buy it not the next day. Younger staff needs to be more encouraged Overall it was a great sales team. Pick up the car when you buy it not the next day. Younger staff needs to be more encouraged More
Assurance Before I got to the dealership I was extremely paranoid because I felt like I wasn’t going to be qualified for the vehicle I wanted, but Mr. Jorge was Before I got to the dealership I was extremely paranoid because I felt like I wasn’t going to be qualified for the vehicle I wanted, but Mr. Jorge was fantastic, he worked with me and for me. I’m truly happy and satisfied with my experience. More