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Route 22 Toyota

Hillside, NJ

3.3
1,657 Reviews

109 Route 22 West

Hillside, NJ

07205

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1,657 Reviews of Route 22 Toyota

April 13, 2021

Khaled Elsisi was great a very nice and experienced sales person. However I’m not too happy with the car that I purchased a 2021 RAV4. I did not have the car three months and already has a malfunction More

by Seriepie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khaled Elsisi
April 04, 2021

Scheduled a test drive over the phone for two specific models - said they would have both ready when I came in. After driving for 1hr+ and checking in, the salesperson came out and said that they were sel More

by camryforme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Pinos
Apr 07, 2021 -

Route 22 Toyota responded

Thank you for taking the time to give us your feedback. We are so sorry that you had a negative customer experience with Toyota. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more detail about your visit and hope that you provide us with the opportunity to change your mind. Please contact our Corporate Customer Relations Manager, Howard Newman at 973-705-9300 ext. 232 when you are able.

April 02, 2021

I came in for service for my second leased vehicle. Customer service was great as always. My vehicle had a recall and they were able to address the issue same day as well. She told me 3 hours and that More

by jessicaq79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Carrino
Apr 07, 2021 -

Route 22 Toyota responded

Thank you for the positive review. We are happy that you had a good experience having your vehicle serviced!

April 02, 2021

One of the best Toyota Dealers I have ever worked with. Very helpful, kind and the best staff. They go way over and beyond to help you. More

by SANZOBOBBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Edwards
Apr 07, 2021 -

Route 22 Toyota responded

We strive to create the best dealership experience possible. Thank you for the 5 star rating!

April 01, 2021

My sales representative Khaled was very professional. He was very knowledgeable of the Rava 4. He explains all the features. He has lots of patience More

by sjjjnelson
Recommend Dealer
Yes
Employees Worked With
Luis Pinos
Apr 01, 2021 -

Route 22 Toyota responded

sjjjnelson, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

March 30, 2021

Good service, very friendly and helpful staff, I’ll definitely recommend someone to give it a shot if they want a good deal to buy a new car. More

by Pmarc1194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Sharafeldin
Mar 31, 2021 -

Route 22 Toyota responded

Pmarc1194, We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 25, 2021

Excelente servicio personas muy amables y dispuestos a ayudar al cliente en todo momento me brindaron excelente servicio al cliente y quede muy satifecho con el servicio More

by EManuel Quintero Dejesus
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nelson Madera, Luis Pinos, Khaled Elsisi
Mar 26, 2021 -

Route 22 Toyota responded

Gracias Emanuel por la revisión de cinco estrellas. Nos alegra que haya tenido una buena experiencia.

March 24, 2021

Thanks to Khaled I was able to get the car of my choice with the rate I wanted. Thank you RT22. I will definitely spread the good word ! More

by Hashawn.E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Pinos, Khaled Elsisi
Mar 26, 2021 -

Route 22 Toyota responded

Perfect, we are glad that you are happy with our service and your new vehicle. Thank you for the positive rating!

March 20, 2021

Salesman Ali there was nothing good about the experience. The worst ever sales person was never explained about the car we paid outright for horribel More

by Peggy.hobbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ali, Nelson Madera, Omar Awawdeh
Apr 01, 2021 -

Route 22 Toyota responded

Peggy, Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with Toyota. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more detail about your visit. Please contact our Corporate Customer Relations Manager, Howard Newman at 973-705-9300 ext. 232 at your earliest convenience. We SINCERELY apologize and look forward to resolving this issue with a valued customer like you!

March 18, 2021

Milton (who I’ve worked with several times now) and his team (Frank) are always great to work with and make the whole process as easy as possible. More

by JAMES.CAMPORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank ZELAYA , Anthony Walker, Milton Crooks
Mar 19, 2021 -

Route 22 Toyota responded

James, We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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