Route 22 Toyota

Service I would like to take time to say thank you for taking care of my car issue — torque converter yesterday. I picked my car up this morning as promised I would like to take time to say thank you for taking care of my car issue — torque converter yesterday. I picked my car up this morning as promised Total courtesy and professionalism—Raul and his co workers were great More

The experience was good. Upon arrival I was greeted by a staff member who was pleasant and helpful. He provided instructions (provided ticket number/vehicle identification#) o Upon arrival I was greeted by a staff member who was pleasant and helpful. He provided instructions (provided ticket number/vehicle identification#) on the service process and equally assistant me with directions to the waiting area. Shortly thereafter I was greeted by Tom C., in service department. He provided me with timeframe for work to be completed on my vehicle and provided me with a list of future work that should be to vehicle. I was please with service process. Thanks, Ms. Baylis More

Unorganized. After waiting for more than 45 minutes no one was able to help me. I ask to speak to the manager they told me he was not available. After waiting for more than 45 minutes no one was able to help me. I ask to speak to the manager they told me he was not available. More

Fast Service I enjoy coming to Rt 22 Toyota to have my car serviced. All of the staff are friendly and most importantly honest about what needs to be done with my I enjoy coming to Rt 22 Toyota to have my car serviced. All of the staff are friendly and most importantly honest about what needs to be done with my car. They also do not take all day. More

Get you service done with Raul Raul went out of help me. Price was expensive but service was good. Thank you to the mechanic that worked on my vehicle. Knowledgeable and friendly se Raul went out of help me. Price was expensive but service was good. Thank you to the mechanic that worked on my vehicle. Knowledgeable and friendly service More

4 hour wait It took 4 hours to be told nothing was wrong with my car.i understand it was busy, but every time i recieved and update it was because i seemed one. N It took 4 hours to be told nothing was wrong with my car.i understand it was busy, but every time i recieved and update it was because i seemed one. No information was given to me while i waited for 4 hours. More

My battery was less that 2 years old My battery, which was purchased at this Toyota service in 2017 , was replaced here because of a bad cell in 2018, now this one stalled out twice in 2 My battery, which was purchased at this Toyota service in 2017 , was replaced here because of a bad cell in 2018, now this one stalled out twice in 2 weeks. I was in the area and stopped by to see if service could check it out. A young man with a clip board named Charles asked me if I had an appointment. I told him my issue, and he told me I would have to have an appointment, I asked for a manager, He tells me that none was present , an left me there. I stayed with my car running because I was afraid that it would cut off. Then about 15 min later, I ask Charles , who can I speak to about this situation, he then directs me to Raul. Charles needs to learn how to speak and learn how to deal with customers accordingly. More

Installed remote start Fast , efficient and reliable service. What was helpful is when we made the appointment we were directed to the person who would be the resource help Fast , efficient and reliable service. What was helpful is when we made the appointment we were directed to the person who would be the resource help More

Thank you Tom, your team did a fantastic job! In fact, I'm g Everything was great.Thank you Steve's team did a fantastic job! In fact, I'm going to switch my service from Pompton Plains NJ to Hillside. We are ex Everything was great.Thank you Steve's team did a fantastic job! In fact, I'm going to switch my service from Pompton Plains NJ to Hillside. We are extremely pleased! Reggie Evans More

Long time waiting I waited almost 4 house just for my tires to get rotated and fluids fill and when i got home wanted to clean my winshield there was no fluid fill this I waited almost 4 house just for my tires to get rotated and fluids fill and when i got home wanted to clean my winshield there was no fluid fill this really upset me. More