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Route 22 Toyota

Hillside, NJ

3.3
1,657 Reviews

109 Route 22 West

Hillside, NJ

07205

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1,657 Reviews of Route 22 Toyota

January 11, 2020

Horrible. They busted my interior lights while performing a recall and claim it wasn't operational before I went in. Then, dented plastic while installing new bulbs. Never going there again and More

by LAMAR
Recommend Dealer
No
Employees Worked With
Raul Urges, Kathy Andrade
Feb 10, 2020 -

Route 22 Toyota responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

January 10, 2020

The customer service I have received during the week of January 6 has been a total embarrassment. I asked for a callback about a simple question on Tuesday, Wednesday, and Thursday. It is now Friday aftern More

by JDADWAR
Recommend Dealer
No
Employees Worked With
Jon R
Feb 10, 2020 -

Route 22 Toyota responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

January 10, 2020

It was my first time to this location .whoever it was a quick and easy trip for me and I will definitely go back ,the stuff was very helpful too. More

by MORGAN_NORDA
Recommend Dealer
Yes
Employees Worked With
Bernard Sporl
Feb 10, 2020 -

Route 22 Toyota responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

January 10, 2020

I bought my car here back in 2006. Recently I went there because I received a recall notice about airbag replacement. They are professional and things seem to run smoothly there. More

by MKB0
Recommend Dealer
Yes
Employees Worked With
Steven Jefferson
Feb 10, 2020 -

Route 22 Toyota responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

January 09, 2020

Always first class service at this location for everyone. Explain things and keep you posted through out your stay there. Will recommend family and friends. More

by HIGHLY0
Recommend Dealer
Yes
Employees Worked With
Raul Urges
Feb 10, 2020 -

Route 22 Toyota responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

January 09, 2020

Thanks so much for making the process quick and easy. They worked with me to find the right car for my needs. And I could not be happier with my Toyota. More

by EATMETAL
Recommend Dealer
Yes
Employees Worked With
Alex Cancela, Rod Solis, Omar Awawdeh , Billy Yoo, Luis Pinos, Robert Yeng
Feb 10, 2020 -

Route 22 Toyota responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

January 09, 2020

Great service. Was able to work with me although I am still paying a lot for the month but overall great car. I love it 😍😍. Can’t wait to refinance or upgrade 👍🏾 More

by damp89
Recommend Dealer
Yes
Employees Worked With
Elmer Portillo
Feb 10, 2020 -

Route 22 Toyota responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

January 08, 2020

The appointment for my car was 2.45 and the was not done until 4.45 after much pressure that am late for work. This was not expected I hope my car was well taken care off as at a point in time they need to More

by LIZZY4_SUCCESS
Recommend Dealer
Yes
Employees Worked With
Omar Awawdeh , Khaled Elsisi, Tennecia Lucien, Kathy Andrade, CC Patel , Max Kifayeh , Angelica Giuffre
Feb 10, 2020 -

Route 22 Toyota responded

Thank you for the feedback and are very sorry for the long wait. We promise that will not happen again!

January 08, 2020

So far very good service, I been here twice to motor oil change and everything was excellent, and also the parts department offer nice service More

by Fernando Lorenzo
Recommend Dealer
Yes
Employees Worked With
Tom Carrino, Raul Urges, CC Patel
Feb 10, 2020 -

Route 22 Toyota responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

January 08, 2020

Took over 2 hours for an oil change and to rotate tires! This should not be on a Thursday morning. There needs to be a better system of handling customers. If you are going to have customers wait this long More

by YJOHNSON0
Recommend Dealer
No
Employees Worked With
Danny Veli
Feb 10, 2020 -

Route 22 Toyota responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

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