Route 22 Toyota
Hillside, NJ
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1,657 Reviews of Route 22 Toyota
I did oil and oil filter change on Oct 11, 2011. My car Camry 2010 XLE use synthetic oil 00W20. It lasts for 10K miles according to Toyota manual. However, I got a sticker on my windshield for 5K which com Camry 2010 XLE use synthetic oil 00W20. It lasts for 10K miles according to Toyota manual. However, I got a sticker on my windshield for 5K which comes with conventional oil. Now I am confused what type of oil they put in my car. Also, technician decreased tire pressure in all my tires to 30 PSI though label on the driver side says that it should be 34 PSI. I've seen it myself and had to adjust tire pressure after that when my car was cold. Make sure that they don't do this to your car. People in the service dept were friendly and polite with me and I didn't find any oil spills on the engine or in a cabin. More
Great people. I never had such a smooth experience buying a car. Everyone was friendly and knowledgeable. I test drove my camry and got it in my possession in less than 1 hour. a car. Everyone was friendly and knowledgeable. I test drove my camry and got it in my possession in less than 1 hour. More
Do not go to this place. They put fake price/ad in the internet. They also have a lot of hiding fee. Don,t trust any word from them. Especially, they ask you to finance through dealer and cheat you fur internet. They also have a lot of hiding fee. Don,t trust any word from them. Especially, they ask you to finance through dealer and cheat you further about the certification. Do NOT go. It is a trap. I am very regret that I didn't follow the reviews online and just want to reminder you again as many others have done. More
Buyers beware. The people we dealt with at this dealership are VERY dishonest and sneaky. We purchased what was supposed to be a new RAV4. We took it home & inspected it the next morning & found dealership are VERY dishonest and sneaky. We purchased what was supposed to be a new RAV4. We took it home & inspected it the next morning & found a dented area on the left side of the car above the rear wheel that was rusted due to peeled paint. We immediately returned the car & told them we wanted a new car without any defects....that's what you'd think you'd be getting when you go to purchase a NEW car. They refused to provide us with a different car for the same price....basically because when they made us that deal on the defected car, they gave us a good price knowing that it was defected but hoping that we wouldn't notice. They took the car back but refused to provide an exact new replacement and, instead, wanted us to take a RAV4 with fewer options for a ridiculous price. Sorry, but we'll be taking our business elsewhere. More
Everyone was extremely helpful with my purchase of a new Highlander. I have recommended this dealership to other friends. I will most definitely be purchasing another vehicle from them In the near future. Highlander. I have recommended this dealership to other friends. I will most definitely be purchasing another vehicle from them In the near future. The managers along with my sales rep couldn't have Been more helpful!! More
I went to the dealership to find information on a new car with my car for trade. The front desk was welcoming, but all the salesmen were hanging around at the front door waiting for customers. I happened to with my car for trade. The front desk was welcoming, but all the salesmen were hanging around at the front door waiting for customers. I happened to have Ali work with me, but he was anything but useful. I gave him my credentials and didn't even waste time test driving as I new what I wanted. He asked when I was going to buy the car. I told him if the price works within my budget I would take the car within a week. I guess he didn't like my answer as his demeanor changed and the rest of his answers were short and none helpful. (there were only 2 customers in the showroom, including me) I would think when you have a customer with good credit and ready to go, you would be a bit nicer, I thought wrong. Will not return to this dealership and will take me money elsewhere. More
After researching and reviewing many websites for a used Highlander, we ended up at Route 22 to follow up on an offer I made on a 2008 Limited Highlander with roughly 39k miles. I was told that there would Highlander, we ended up at Route 22 to follow up on an offer I made on a 2008 Limited Highlander with roughly 39k miles. I was told that there would be no compromise in price because the dealer had purchased the vehicle at cost and there was little to no give in price. However, what this salesperson (Alex R.-fantastic) did was to offer me other options that were out there, namely purchasing a new Higlander with most of the features that I wanted (except Navigation), for about the same price that they were offering the used Higlander. Since our credit is sound, we were able to get the Toyota advertised lowest rate available for 60 months. However, in gving us the new car at close to invoice price (we had done the research), they stood firm on the price of our our trade-in, a 2008 Prius with nav and leather. Although they finally did come up somewhat in what they offered us, it was at least 1500-2000 below what I would have taken, had we not been pressed for time. Once with the finance rep (Steve), they added another almost 1800 in bank, destination, and dealer related one-time fees that they wanted to add to the loan! We flatly refused and were willing to walk out (it was about 9 pm at this point) on the deal. Seeing that we were serious they waived those one-time charges and took another 1k off the final price! All in all, somewhat pushy to get a deal done but if you're willing to stand firm on your price and know what you want, they'll get a deal done for you on your terms- I don't mind pushed because I know I'm not going to budge either :). I'd go back there again before exploring any other alternatives. More
Best experience ever. Love my car. Love the people that work there. Was a quick and easy process. Rod Solis is a real gentleman. Promised me a great deal and he delivered on his promise. Don't understand h work there. Was a quick and easy process. Rod Solis is a real gentleman. Promised me a great deal and he delivered on his promise. Don't understand how anybody else could have had a bad experience there. They truly were great. I love my car. Its a new camry. Toyota really does make a great car. I know they had some recall issues but I have not had a problem with my car. Once again, Rod made me feel real comfortable with that issue too. More
The salesperson was very knowledgeable,professional and courtesy.I have no problem recommending this dealership to my friends and family,sal treated us very good and helped us get a great deal on our new c courtesy.I have no problem recommending this dealership to my friends and family,sal treated us very good and helped us get a great deal on our new camry.sal will always get our business,wish every salesperson was like him,thanks route 22 Toyota for having a great guy like Sal Ali.... More
Awesome experience. Great staff. Purchased a new rav4. It is great with all this snow we have had. People at the dealership were straight shooters. Negotiated the price over the Internet and then came to the is great with all this snow we have had. People at the dealership were straight shooters. Negotiated the price over the Internet and then came to the dealership and they honored the price. That in itself was amazing with the reputation that the car industry has. Route 22 Toyota is really a place to go for a great deal. More