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Route 22 Toyota

Hillside, NJ

3.3
1,657 Reviews

109 Route 22 West

Hillside, NJ

07205

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1,657 Reviews of Route 22 Toyota

December 15, 2011

i went to buy new car we had deal for car but we want different color so sales representative told me give me deposit and we Oder that color car. when we went there he sawing me same car model but does n More

by manishrana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George
Jan 16, 2012 -

Route 22 Toyota responded

We truly apologize for your negative feelings towards our dealership. We feel there may have been a misunderstanding about what your preferences were for your vehicle. Surely we do not want any customer to feel that they were mistreated.If you felt mistreated or wronged during your experience at Route 22 Toyota, there are many managers that are available to for you to speak with and try to resolve any issue you may have. If you have a copy of your buyer's order and your preferences are listed in there, I would suggested making an appointment with one of our managers so that we can try to come to an agreement. We are a large dealership and we do handle a lot of traffic, and although it is a goal of ours to make every customer happy, that may not always happen. We apologize if you felt you fell through the cracks. We do appreciate your business and hope to service your vehicle needs in the future.

December 06, 2011

great dealership, great people, great service.. already referred 5 others to acquire cars from them. i would not shop anywhere else. got a great price and a great car for myself and my wife. More

by jlavery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
alex cancela
Jan 16, 2012 -

Route 22 Toyota responded

Thank you for your positive remarks! We appreciate your business and referrals! Don't forget to check out Route 22 Toyota's website for service specials for your new vehicle!

November 18, 2011

I have a limited amount of time to purchase a new car. I explaned that to Alex and he helped me fill my needs with respect of my time. I love my new Camry! More

by Camry owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cancella
November 18, 2011

I bought a new toyota corolla and love it as soon as I walked in they provided great customer service I was immediately helped by max kifayeh and john della penna they were awesome very friendly and took More

by sfrags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
max kifayeh ,john della penna
November 18, 2011

Just WOW. The customer service was amazing. Alex and will his employees were wonderful and we found our dream car. They made everything work within our budget and we are so happy we have told everyone a More

by Shelly1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cancela
November 18, 2011

I picked up my new Sienna from Route 22 Toyota yesterday and I have to say that this was a nice experience. I really didn't want to shop from dealer to dealer so i emailed a couple of area dealers and Rout More

by jmla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Greg
November 18, 2011

I have always heard that highway dealers are a butcher shop, that they do not tell the truth and that they are more into gimmicks than actually sell you a car. Not the case with Route 22 Toyota. I have be More

by Jonathan122267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cancela
November 18, 2011

My entire experience at Route 22 Toyota was amazing. Every person there was willing to help me. There customer service was fantastic! I felt so comfortable addressing any concerns or issues that I had More

by tiraggi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cancella John DellaPenna
November 18, 2011

This was the first time I ever went to buy a new car . The salesman was john della penna..he was very courtious , answered all 100 of my questions and got me the best price possible. In the end I got a ne More

by Ericaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John della penna
November 18, 2011

I brought my company car into the service station at Rt 22 toyota as the tire pressure kept showing a warning. I spend the majority of my time in the car as I do outside sales so the vehicle effects my li More

by jon71611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
carlos
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