Route 22 Toyota

EXCELLENT EXPERIENCE! Excellent experience! Completely satisfied. Would recommend this place to anyone. Great car, great price, exellent customer service. Will definitly co Excellent experience! Completely satisfied. Would recommend this place to anyone. Great car, great price, exellent customer service. Will definitly come back again. Must see Mikey! More

Salesman hans Ask for Hans is patient and takes his time with all customers. He is very friendly and very informative. Fluent in English and Spanish. Great guy Ask for Hans is patient and takes his time with all customers. He is very friendly and very informative. Fluent in English and Spanish. Great guy More

Worst experience ever These guys are the most sorry excuse for a car dealership that I have ever encountered! I talked to the internet sales person (Selena) on the pho These guys are the most sorry excuse for a car dealership that I have ever encountered! I talked to the internet sales person (Selena) on the phone and told her that I am looking for a Black 2014.5 Camry SE with a moonroof. I explained to her that I had already test driven the car at another dealership but they did not have Black. She assured me that if I come down, they would match my deal and that the car that I want would be sitting in front of the store when I got there. I told her that I could be there right away, but please don not have me come all of the way there and then tell me that I can't get my payment. She again assured me that I came to the right place because they don't haggle people. So I drove there only to find that she did not talk to anyone about me coming. When I got with a salesman, he tried to get me to take a deal with payments of $70 more. So I told him that Selena promised me my deal on the phone, he didn't accept that. Next, I asked him to get the manager and pull up the tape of our conversation since that tape for quality assurance. To my surprise they did! He and the Manager came back after an hour and said that they reviewed the tape and they apologized because the conversation went just as I had said. However, they would not honor the deal. I was there two hours. The manager still tried to talk me up to $50 higher per month. I asked him did he care about the reputation of his shop and he extended his hand to shake. So I left. As I look at all of the negative reviews that this dealership has, I can see that they do not care. Their customer service is horrible! The do not have one positive review on Yelp. More

Love my rav4 I recently financed a car at Route22 Toyota. They're honest and Rachel was so patient with all my questions and I got a great deal. Go see her! I recently financed a car at Route22 Toyota. They're honest and Rachel was so patient with all my questions and I got a great deal. Go see her! More

2014 Highlander XLE I worked with Thomas online about changing in my 2013 Rav4 XLE for what I really wanted a year ago, the Highlander. It took about 3 weeks for me to fi I worked with Thomas online about changing in my 2013 Rav4 XLE for what I really wanted a year ago, the Highlander. It took about 3 weeks for me to finally come in and I am so happy I finally did. Ricardo C was my sales rep but I asked to see Thomas since we had talked on the at least 2x a week for the past 3 weeks. Both men were extremely helpful. I test drove the LE 2014 Highlander, I wasnt in love but I was lusting after it. I wanted the XLE model for the navigation. After a short while, Ricardo came back and told me they had an XLE model in Black like I wanted but not black interior. When I went out to see the car, I did what I know I should not have done, fall in love. But have you see this machine? I deferred on the test drive and just sat in in and let my mind take to my bank account and earnings so make sure I could afford it. With the one-price rule in effect I knew the car price before Ricardo pointed it out to me. All in all, I love this dealership and the sales reps. Ricardo C. and everyone in the Financing department were on point and knowledgeable. I only wish I came here last year. But then again I would be in a 2013 Highlander and the 2014 is so much better. If you looking for a car, head on over to Route 22 Toyota. Sure Route 22 traffic is horrible but I would sit in rush hour traffic on the GWB for my car. More

Worse experience ever one of the worse place to purchase vehicle.Is been almost 4 weeks made my purchase still didn't receive my registration.I call almost everyday they pu one of the worse place to purchase vehicle.Is been almost 4 weeks made my purchase still didn't receive my registration.I call almost everyday they put me on hold for ever and say someone will get in touch with you but it's never happen in 4 weeks.I can't even drive my car is been park for last 10 days. Top of everything they still didn't pay my trade in my previous bank is threatening me to report to credit bureau. Extremely aggravated More

Happy Buyer We were satisfied with the purchase and overall experience. Would recommend this dealership. This is our first time and we casually stopped by to tak We were satisfied with the purchase and overall experience. Would recommend this dealership. This is our first time and we casually stopped by to take a look and ended up buying a car. More

Best experience I loved the sales representative who attended me, he did everything he could to meet my needs. I recommend him and this dealership to anyone and have I loved the sales representative who attended me, he did everything he could to meet my needs. I recommend him and this dealership to anyone and have to friends and family. More

Phenomenal Experience Jorge was great from the first time we met. He listened to our needs, made suggestions and had vechicles available for us to test drive on the spot Jorge was great from the first time we met. He listened to our needs, made suggestions and had vechicles available for us to test drive on the spot and was responsive to each and every question my wife and I had thrown at him about different features and models. His manager, Jay also worked with us to get the max amount for our trade in and Max in the finance dept was also great as he got us out of the dealership in a timely fashion as we had our two young children with us. Everyone we dealt was was friendly, courteous and professional! If 5 stars is the gold standard, the guys at Route 22 should get 6 stars and be the platinum standard! More

Toyota This is my second car that i brought from this dealer Toyota hillside and i chose mr. Johnny Cruz because his a good salesmen and i recommend this dea This is my second car that i brought from this dealer Toyota hillside and i chose mr. Johnny Cruz because his a good salesmen and i recommend this dealer. More