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Round Rock Hyundai

Round Rock, TX

4.1
1,219 Reviews

2405 N Interstate Hwy 35

Round Rock, TX

78665

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Showing 1,219 reviews

October 05, 2022

Jamie helped us with our sale, and he was very knowledgeable and took great care of us through the process. Buying a car isn't always a great experience, but Jamie went above and beyond to ensure More

by RedVenue22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dicus roundrockhyundai.com
Oct 05, 2022 -

Round Rock Hyundai responded

Hello, our team is proud to provide you this great and knowledgeable experience here at Round Rock Hyundai. Thank you so very much for this very kind review.

October 03, 2022

Great dealership to work with, Rick was wonderful and we enjoyed our experience here versus other dealerships More

by Jessica.alderiso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tankersley
Oct 04, 2022 -

Round Rock Hyundai responded

Hello. We are happy to learn that you enjoyed your experience at Round Rock Hyundai compared to other dealerships and that our Sales Team is wonderful. Thank you for the positive review. We appreciate your business.

September 29, 2022

No punches pulled. Straight talk. Smooth transition from previous car to new car. Rick Tankersley was attentive and very helpful. More

by pkirkes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Yankersley
Sep 30, 2022 -

Round Rock Hyundai responded

Hi there, We are happy that your buying experience was attentive and smooth. Have fun with your purchase and please know that we appreciate your business. All the best from us at Round Rock Hyundai.

September 29, 2022

The sales men did an outstanding job not so much the front desk. When calling the finance department and requesting Gary Fitzpatrick they did not know who he was. Please introduce new employees to your More

by Ortizjr66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil McAllister
Sep 30, 2022 -

Round Rock Hyundai responded

Hello, thank you for your kind feedback and for choosing Round Rock Hyundai! We're happy we could help and that our Sales Team was able to provide an overall excellent experience. We hope you have a wonderful day.

September 22, 2022

great buying experience easy to work with and no pressure was able to just walk in and get what I wanted More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clevlen roundrockhyundai.com
Sep 23, 2022 -

Round Rock Hyundai responded

Bill, Round Rock Hyundai values your feedback! We are delighted to know our Sales Team provided you with an easy and no-pressure buying experience. Customer satisfaction is our main goal here! We hope you're enjoying your new vehicle and we look forward to seeing you again.

September 15, 2022

He was really helpful when I just moved in to Texas and desperately needed help with getting cars. Whenever I have questions even now, he was able to answer every one of them on almost anytime and that sa More

by prokid2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hunt
Sep 15, 2022 -

Round Rock Hyundai responded

Hello, we are so glad we could be helpful to you and provide you an excellent sales experience. We are so proud to serve you and thank you for this terrific review of Round Rock Hyundai.

September 15, 2022

I have come in to Round Rock Hyundai for service for my previous Hyundai, so I knew I would be buying my next one here. They are friendly attentive. Everyone was apologetic about the ongoing renovations More

by Tabes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark was my salesman
Sep 15, 2022 -

Round Rock Hyundai responded

We are greatly appreciative of your patience and understanding during your visit here with us at Round Rock Hyundai. Customer satisfaction is our number one priority and we are pleased to see that we have accomplished that with you. Have a nice day.

September 12, 2022

They deflect service issues and warranty issue by saying they are not associated with Hyundai America despite the Hyundai name on their sign. More

by rgp81460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edwin
Sep 13, 2022 -

Round Rock Hyundai responded

Hello! I would like to learn more about your most recent service visit. We pride ourselves on the high-quality standards we maintain here at Round Rock Hyundai and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Mike Williams General Manager Round Rock Hyundai michaelwilliams@penskeautomotive.com

September 02, 2022

Made an appointment with Phil McAllister a week in advance to purchase a vehicle. We had the vehicle picked. It just needed to be ordered. He cancelled on me the day before saying he was “swamped with More

by K
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil McAllister
Sep 04, 2022 -

Round Rock Hyundai responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Round Rock Hyundai and would like the opportunity to discuss your interaction with our Sales Team regarding your scheduled appointment to purchase a vehicle. Can you please send your contact information to me? I look forward to hearing from you. Mike Williams General Manager Round Rock Hyundai michaelwilliams@penskeautomotive.com

September 01, 2022

I bought certified preowned which has mileage of only 3500. Couple of hours after I picked up. It disabled. I had to call assistance and did jumpstart. When I take it to the service center, they said bat More

by Gopal
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark
Sep 03, 2022 -

Round Rock Hyundai responded

Gopal, Your feedback is important to us and I would appreciate the opportunity to speak with you about your recent certified pre-owned purchase. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Mike Williams General Manager Round Rock Hyundai michaelwilliams@penskeautomotive.com

Sep 03, 2022 -

Gopal responded

I sent an email to you.

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