Round Rock Hyundai
Round Rock, TX
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******BUYER BEWARE****** I purchased a CERTIFIED 2022 Hyundai Santa Fe following a tragic accident that could have taken my life. The purchase occurred in April 2026. ***HYUNDAI GAVE ME REGISTRATION 2022 Hyundai Santa Fe following a tragic accident that could have taken my life. The purchase occurred in April 2026. ***HYUNDAI GAVE ME REGISTRATION TAGS FOR MARCH 2026*** so already bad salesmanship. I drove to a hair appt and a zumba event only an hour and half away and the CAR DIED IN TRAFFIC and windshield wiper fluids were empty. IN TEXAS while at a stop light, the car died. I immediately text my salesman and he was out on leave so I went IN to the actual Hyundai Round Rock location ( David Vinson authorized a battery replacement- after some side eyes and back-room conversations). I have the actual text conversation with the salesman and I sent that via email. The battery continued to die in traffic. Mind you I'm looking for work during this time so having to take on this EXTRA headache was horrible. In July I decided I will just make an appt and sit in the service center until it is fixed. I sat there and Nick (Hyundai Round Rock Service Center and Lee Laxton) tells me RATS ate through the in workings of the car. So they work on it for FIVE HOURS and i WAITED. They tell me it is fixed. I was teaching my friend's daughter to drive. I take her for a drive and we get STRANDED on the back rounds of Taylor, Texas until the car re-starts. I take it back to ROUND ROCK HYUNDAI SERVICE and they give me a rental. Then I see headlines about catch fire warnings for the HYBRID Santa Fe vehicles so I immediately took it back to the dealership. The manager RAY CARRIGAN has the service tech send a response for him that it is "complete". I also sent the issue to HYUNDAI CORPORTATE it was assigned to MATT Case #42942518 he said to take it to a DIFFERENT DEALERSHIP. More
Everyone I dealt with was very professional, helpful, and very nice especially Victor Quinones. Victor was exceptional; he took time with me explaining things about my car that I didn’t know about my previo very nice especially Victor Quinones. Victor was exceptional; he took time with me explaining things about my car that I didn’t know about my previous Tucson. More
This dealership was professional and took care of all our questions. They showed us all the cars we were interested in and we was allowed to do a test drive. Now we have a new car. questions. They showed us all the cars we were interested in and we was allowed to do a test drive. Now we have a new car. More
Great customer service and a very smooth transaction from start to finish. The team at Round Rock Hyundai made sure I was comfortable with every step without any pressure. Thank you for the excellent and tra start to finish. The team at Round Rock Hyundai made sure I was comfortable with every step without any pressure. Thank you for the excellent and transparent experience! More
Our salesperson , Victor, was great in getting the purchase arranged. Our finance manager was Kenneth, who expertly guided us through the paperwork. purchase arranged. Our finance manager was Kenneth, who expertly guided us through the paperwork. More
Wonderful experience from beginning to end. Alejandro was easy to work with, answered all questions and concerns and I never felt pressure of any kind. Alejandro was easy to work with, answered all questions and concerns and I never felt pressure of any kind. More
Ask for Grayson! A true advocate for the customer. I recently purchased a 2026 Hyundai Ioniq 5 SEL from Round Rock Hyundai, and I cannot recommend my salesperson, G A true advocate for the customer. I recently purchased a 2026 Hyundai Ioniq 5 SEL from Round Rock Hyundai, and I cannot recommend my salesperson, Grayson, enough. It is incredibly rare to find a car salesperson with this level of integrity, transparency, and genuine care for the buyer. Throughout the whole process, Grayson kept his promise and proved that he works for his customers, not just for the dealership's bottom line. If you are planning to buy a car at Round Rock Hyundai, do yourself a favor and ask for Grayson directly. He will be completely honest with you, guide you smoothly, and make sure you get a fair deal. Thank you, Grayson, for your exceptional character and help! More
version: “I would like to thank Round Rock Hyundai for another great car-buying experience. A special thank you to Victor Quiñones for his professionalism, honesty, and dedication throughout the entire pr another great car-buying experience. A special thank you to Victor Quiñones for his professionalism, honesty, and dedication throughout the entire process. This is the second vehicle we have purchased with his help, and once again he exceeded our expectations. Being able to receive assistance in Spanish was a huge plus for our family. Employees like Victor truly make a difference and are the reason customers keep coming back. Highly recommended! More

