Round Rock Hyundai

We purchased a new Santa Fe Hybrid last summer. The vehicle is under warranty and has had a low coolant warning light on the dash for the past 3 months even though the level is full. The service ce The vehicle is under warranty and has had a low coolant warning light on the dash for the past 3 months even though the level is full. The service center states they have no fix for this problem. I have also spoken with Hyundai corporate and they also state they have no fix for the vehicle. Customer service has been extremely poor and they have given us no timeline as to when or if the issue will be resolved. They have never offered to make this issue right in any way for us. Please take this inability to repair a new car under warranty as a caution before you purchase a new Hyundai. More

Called Hyundai Round Rock TX for service on June 23rd. 2020 Elantra having transmission issues. Next available appointment for diagnostics sometime in November. What a joke! Take your vehicle elsewhere an 2020 Elantra having transmission issues. Next available appointment for diagnostics sometime in November. What a joke! Take your vehicle elsewhere and show them what it's like to treat customers this way More

Ask to speak with a used car salesperson. I was looking online at a Passat that was sitting there for the last 5 days- and noticeably it was filthy through the pictures. Being a serious buy I was looking online at a Passat that was sitting there for the last 5 days- and noticeably it was filthy through the pictures. Being a serious buyer, I asked the sales person if he can pleas detail the car and retake pictures. He told me that what I get is what I get- and if I decide to buy then he can detail it….. ummm….. when this used to be classic Hyundai- the cars were always detailed before the consumer saw it- especially when consumers are paying double or what it is really worth…. What happened to customer service…. What a xxxxxxxxx- why would anybody buy a dirty car? Present your car good from the beginning- get rid of salesperson that make your dealership look like they don’t give a f about the people who you call customers. I just don’t get - poor customer service is just despicable when people are knowingly paying more- he then told me- we don’t have to detail cars because it’ll be off the lot anyways- lol… yeah xxxxxxx- that’s why it’s been sitting there for about 5 days now. SMH- if this is what your representation is of your dealership… jeez… More

I wanted a price quote on an e Hyundai with my Prius trade in. I do not want to talk on the phone, I wanted an email price quote. trade in. I do not want to talk on the phone, I wanted an email price quote. More

Got a great car at a fair price with no made up covid upcharges. Easy and smooth purchase. upcharges. Easy and smooth purchase. More

Fast and efficient staff. Dealer was awesome to work with, ensured we were taken care of before we departed, even stayed late for us. Dealer was awesome to work with, ensured we were taken care of before we departed, even stayed late for us. More

Great service, was able to order my car over the phone and via email/text. The purchasing experience was stress free and quick. And they currently don’t have a dealer markup when most dealers are chargi and via email/text. The purchasing experience was stress free and quick. And they currently don’t have a dealer markup when most dealers are charging more than MSRP. More

As many people know, this is a crazy rime to buy a car. Inventory is low, and a lot of dealers are taking advantage of that by charging thousands over MSRP. My husband and I were looking to buy a Santa Fe Inventory is low, and a lot of dealers are taking advantage of that by charging thousands over MSRP. My husband and I were looking to buy a Santa Fe Hybrid, and after contacting this dealership, gave a deposit on one that was expected to arrive in about a month. They didn't charge us a penny over MSRP, and were extremely transparent throughout the entire process. I want to give a huge thumbs up to our salesman, Rick Tankersley. He made our entire process welcoming and seamless. He provided updates as to the expected arrival date of the vehicle, answered all of our questions in an extremely timely fashion, and overall made us feel like friends and family. Once our vehicle arrived and was ready to be picked up, he greeted us at the dealership, and efficiently guided us through the process, including a walk-through of our vehicle. The entire process was painless and quick. I have had many bad experiences with car dealers, and this was the opposite. Rick has made us Round Rock customers for all of our future car buying needs. More

Honest and Fair. No unnecessary dealer packages added. Thank you for your help to get my new car. Thank you for your help to get my new car. More

No upcharge like other dealers are currently doing and no pressure add-ons. Johnny was great and went over all the extras on our SUV. Thank you for an easy transaction. pressure add-ons. Johnny was great and went over all the extras on our SUV. Thank you for an easy transaction. More