Back

Round Rock Hyundai

Round Rock, TX

3.8
1,202 Reviews

2405 N Interstate Hwy 35

Round Rock, TX

78665

Directions

By Type

Showing 1,202 reviews

October 07, 2022

Called up looking for a car that has been hard to come by. They had one on the lot. Leo walked me through everything and was a fantastic throughout the process. Chatting with finance was quick and easy. More

by Stevdowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo in sales
Oct 08, 2022 -

Round Rock Hyundai responded

Hi, It is a pleasure to learn our Sales Team was so accommodating during the process of your purchase with us. We appreciate you taking the time to write this terrific review and feedback on the customer service you received. If you ever need further assistance, Round Rock Hyundai will be more than happy to help. Have a fantastic day.

October 06, 2022

Hyundai Sante Fe- you sold us a Santa Fe Sport with oil consumption problems (a know flaw with this engine that you did not disclose to us) and you will not help or give me the engine warranty I deserve. W More

by Avoid Buying a Hyundai!
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Inoti roundrockhyundai.com, Chris Dunn roundrockhyundai.com, Johnny Choe roundrockhyundai.com, Aaron Hargrove roundrockhyundai.com, James Dicus roundrockhyundai.com, Adel Bssaeso roundrockhyundai.com, Pam Luong roundrockhyundai.com, Jason Laguna roundrockhyundai.com, Donnie Arnold roundrockhyundai.com, Jeff Karnes roundrockhyundai.com
Oct 20, 2022 -

Round Rock Hyundai responded

Brittany, Please know that I take your feedback seriously. However, we do not seem to have any record of you in our system. When you have a moment, can you send me an email with your preferred contact information so that we can discuss this further? Thank you, Mike Williams General Manager Round Rock Hyundai michaelwilliams@penskeautomotive.com

October 06, 2022

Phil McAlister was great we bought a Hyundai from him several days ago and it's amazing. More

by nickben1404
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil McAlister
Oct 07, 2022 -

Round Rock Hyundai responded

Hello there! It brings us joy to see that you are loving your amazing Hyundai. We, at Round Rock Hyundai, and our Sales Team would like to congratulate you on your vehicle purchase. Enjoy!

October 05, 2022

Jamie helped us with our sale, and he was very knowledgeable and took great care of us through the process. Buying a car isn't always a great experience, but Jamie went above and beyond to ensure More

by RedVenue22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dicus roundrockhyundai.com
Oct 05, 2022 -

Round Rock Hyundai responded

Hello, our team is proud to provide you this great and knowledgeable experience here at Round Rock Hyundai. Thank you so very much for this very kind review.

October 03, 2022

Great dealership to work with, Rick was wonderful and we enjoyed our experience here versus other dealerships More

by Jessica.alderiso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tankersley
Oct 04, 2022 -

Round Rock Hyundai responded

Hello. We are happy to learn that you enjoyed your experience at Round Rock Hyundai compared to other dealerships and that our Sales Team is wonderful. Thank you for the positive review. We appreciate your business.

September 29, 2022

No punches pulled. Straight talk. Smooth transition from previous car to new car. Rick Tankersley was attentive and very helpful. More

by pkirkes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Yankersley
Sep 30, 2022 -

Round Rock Hyundai responded

Hi there, We are happy that your buying experience was attentive and smooth. Have fun with your purchase and please know that we appreciate your business. All the best from us at Round Rock Hyundai.

September 29, 2022

The sales men did an outstanding job not so much the front desk. When calling the finance department and requesting Gary Fitzpatrick they did not know who he was. Please introduce new employees to your More

by Ortizjr66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil McAllister
Sep 30, 2022 -

Round Rock Hyundai responded

Hello, thank you for your kind feedback and for choosing Round Rock Hyundai! We're happy we could help and that our Sales Team was able to provide an overall excellent experience. We hope you have a wonderful day.

September 22, 2022

great buying experience easy to work with and no pressure was able to just walk in and get what I wanted More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clevlen roundrockhyundai.com
Sep 23, 2022 -

Round Rock Hyundai responded

Bill, Round Rock Hyundai values your feedback! We are delighted to know our Sales Team provided you with an easy and no-pressure buying experience. Customer satisfaction is our main goal here! We hope you're enjoying your new vehicle and we look forward to seeing you again.

September 15, 2022

He was really helpful when I just moved in to Texas and desperately needed help with getting cars. Whenever I have questions even now, he was able to answer every one of them on almost anytime and that sa More

by prokid2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hunt
Sep 15, 2022 -

Round Rock Hyundai responded

Hello, we are so glad we could be helpful to you and provide you an excellent sales experience. We are so proud to serve you and thank you for this terrific review of Round Rock Hyundai.

September 15, 2022

I have come in to Round Rock Hyundai for service for my previous Hyundai, so I knew I would be buying my next one here. They are friendly attentive. Everyone was apologetic about the ongoing renovations More

by Tabes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark was my salesman
Sep 15, 2022 -

Round Rock Hyundai responded

We are greatly appreciative of your patience and understanding during your visit here with us at Round Rock Hyundai. Customer satisfaction is our number one priority and we are pleased to see that we have accomplished that with you. Have a nice day.

...
4
...