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Round Rock Hyundai

Round Rock, TX

4.6
1,252 Reviews

2405 N Interstate Hwy 35

Round Rock, TX

78665

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Showing 1,252 reviews

August 31, 2020

Best this side of Mississippi Kim. Serv. Top notchNot Best this side of Mississippi Kim. Serv. Top notch Not bad experience, we Purchased 2 cars. Same day. Mine needed 1st serv. Highly recommend Sa More

by billcarr1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimi, Mike Williams roundrockhyundai.com, Mark Cheatham roundrockhyundai.com, Chris Dunn roundrockhyundai.com, Aaron Hargrove roundrockhyundai.com, Yakila Hollins roundrockhyundai.com, David Shoemaker roundrockhyundai.com, Donnie Arnold roundrockhyundai.com, Eiji Evans roundrockhyundai.com
August 28, 2020

Yakila was amazing, he removed so much of the hassle in the car buying experience and kept a smile on my face the entire time. THANK YOU! More

by Shanecmoore99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yakila Hollins roundrockhyundai.com
August 28, 2020

Great people, excellent work on the car. Communication Great people, excellent work on the car. Communication is great. I always take the car there for major work. Location is about an hour away, b More

by davepowell001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
August 26, 2020

Ok service - lacking initial bedside manner with listening to my concerns and agreeing on service plan. Car pickup acted like nothing had happened and seemed like looking for favorable review. More

by R78752
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listing Person’s name
Aug 26, 2020 -

Round Rock Hyundai responded

Hello, I am sorry to hear you felt any disappointment with your experience. Given the opportunity, I would like to speak with you about any dissatisfaction further. Please email me at michaelwilliams@penskeautomotive.com. Thank you, ​ Mike Williams General Manager Round Rock Hyundai

August 25, 2020

Service and employees were friendly and helpful, my advisor Andy Thomason, was very professional and kind. Waiting time not too bad, so glad you have a More

by Evygarcia2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Thomason
August 24, 2020

I am very happy with the service provided and the assistance of the service Advisor. I brought it in for regular maintenance service, but they found some issues with the break. It was fixed under war More

by jpanketh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kammi Sims
August 22, 2020

This was the best experience I had when dealing with Service. Please give Mr. Cody Martin a raise. He knows what it means Customer Service. More

by Margarita Diaz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Martin
August 21, 2020

Scheduling an appointment is difficult. The service Scheduling an appointment is difficult. The service advisor who took care of me was great. I don’t remember the gentleman‘s name will help me but he More

by Alan Ringel
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service advisor
August 19, 2020

Extremely helpful Sales Consultant Rick Wostrel who escorted us through the dealership and kindly let us test drive any many vehicles as we wished. Rick was extremely welcoming and made us feel right a More

by mdoblake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Wostrel
August 14, 2020

Great job, efficient and friendly. Professional with a clean facility with service done in adequate time. Plenty of space provided for COVID conscious customers. Quality standards met More

by rgarzagrg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 14, 2020 -

Round Rock Hyundai responded

Thank you for taking the time to share your experience with us! It's wonderful to know that your expectations were exceeded. Please let us know if we can be of any further assistance.

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