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Round Rock Hyundai

Round Rock, TX

3.9
1,197 Reviews

2405 N Interstate Hwy 35

Round Rock, TX

78665

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Showing 1,197 reviews

June 21, 2020

Very professional,took me in right on time.No problems so far car responding very well.Wait was reasonable.Was given respect which is important to me. More

by Mtlewis74
Recommend Dealer
Yes
Employees Worked With
Advisor Kammi Sims
June 20, 2020

Service was good. Completed requested services in less than three hours. Waiting room was socially spaced so I did not have to wear a face mask. I was disappointed that they did not wash the car. They More

by rick
Recommend Dealer
Yes
Employees Worked With
I did not work with any of the above. The Service rep was excellent.
June 20, 2020

If Ty Grant is the representative of Round Rock Hyundai, it has to be an excellent dealership. A true and fair salesman. Knowledgeable and let's you dictate the whole procedure. More

by Alan
Recommend Dealer
Yes
Employees Worked With
Ty Grant 5 Star
June 18, 2020

Not impressed with Kammi at all Told us she called several times, no calls or voicemails. We brought the car in for what turned out to be warranty work, which was wonderful. Then when we picked up th More

by jeannie minnick
Recommend Dealer
No
Employees Worked With
Liked the service tech.
Jun 20, 2020 -

Round Rock Hyundai responded

Jeannie, I am concerned to learn about your disappointment regarding your recent service experience. Given the opportunity, I would like to speak with you about your experience. Please email me at michaelwilliams@penskeautomotive.com. Thank you, Mike Williams General Manager Round Rock Hyundai

Jun 22, 2020 -

jeannie minnick responded

Please feel free to call my husband or me. This isn't the first time I have had issues with the service staff. My car has always been repaired to our satisfaction, but the staff needs training. I would in fact like to visit with you. I can be reached at 832-244-8905. My husband would also like to visit with you at 713-397-2237

June 17, 2020

Bought A Car Rick went the extra mile for us to get the vehicle at the price we wanted.It was a quick process. He also was very professional. Thank you again Rick! More

by rev.christopherdixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tankersley
June 17, 2020

Thanks to Kammi at the Service Desk. She handled everything in a very professional manner. Made the calls and communicated with me and with the proper people to have my car ready in a timely manner. More

by Anna Helgren
Recommend Dealer
Yes
Employees Worked With
Kammi
June 13, 2020

My service attendant was very professional and courteous. Covid19 restrictions were in place. Waiting are was clean and comfortable. I have purchased two Hyundai models in past two years! More

by chuckkelley33
Recommend Dealer
Yes
Employees Worked With
I appreciated my service attendant (female.. didn’t catch her name).
June 12, 2020

CODY MARTIN WITH SERVICE IS AMAZING I would like to express my sincere gratitude to this great service advisor Cody Martin. He has gone above and beyond my expectations regarding my con More

by Toni Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Martin (service), Tank
June 11, 2020

Great experience! Smooth and easy! Saad was a great salesman! Worked with me on what payment I wanted for the car I wanted. Couldn’t of asked for better service! More

by Teress_smith
Recommend Dealer
Yes
Employees Worked With
Saad
June 11, 2020

I received excellent customer service and advice from Cody and Patty from Round Rock Hyundai Service Department, these two are winners I’ll be back More

by seanprater
Recommend Dealer
Yes
Employees Worked With
Cody Martin and Patty Guebara
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