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Round Rock Hyundai

Round Rock, TX

4.2
1,221 Reviews

2405 N Interstate Hwy 35

Round Rock, TX

78665

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Showing 1,221 reviews

September 15, 2020

For the past 9 years I have always had excellent experiences with service and sales at Round Rock Hyundai. Will, Aaron and Kammi make the visit more like catching up with friends. I have never had More

by LHerri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Aguillon, Kammi Sims and ALL the mechanics and car prep folks, Aaron Hargrove roundrockhyundai.com, Adel Bssaeso roundrockhyundai.com
September 15, 2020

Everything went fine. The work started on time and it was successfully completed on time. “Kammi” the Genesis Service Specialist was friendly, professional and kept me informed throughout the process. More

by RDlyons608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamiya Sims
September 13, 2020

Clean, friendly, and well managed dealership. I tend to trust the dealership when Penske is behind it per prior experiences. It just takes a long time to book an appointment with service department, seems More

by Ardy M
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Codi
September 12, 2020

Built great rapport with me, very patient, knowledgeable, able to get me a great deal with all of the features I needed, excellent customer service, and I felt like I was talking to an actual person rather t More

by theresab1134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hunt
Sep 12, 2020 -

Round Rock Hyundai responded

Theresa, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review about what a comfortable experience you had. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 12, 2020

Just 37,500 service and inspection. Couldn’t wait cuz of coved so left my phone number service agent made a point of asking for contact number. Gave my cell as . Called 2.5 hours later and was told almost More

by cookenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 13, 2020 -

Round Rock Hyundai responded

Hello, I am sorry to hear about any miscommunication during your recent service visit. Given the opportunity, I would like to speak with you about your experience. Please email me at michaelwilliams@penskeautomotive.com. Thank you, ​ Mike Williams General Manager Round Rock Hyundai

September 07, 2020

Brought my car in for oil change....took 2 days! After waiting for 3 hours I found out they lost my paper work. They did give me a rental to go home and had to come back the next day to get my car. More

by Jimmyoc47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept, Mike Williams roundrockhyundai.com
Sep 08, 2020 -

Round Rock Hyundai responded

Jimmy, I am sorry to hear about the length of time your appointment took and any inconvenience it may have caused. Given the opportunity, I would like to speak with you about your experience. Please email me at michaelwilliams@penskeautomotive.com. Thank you, Mike Williams General Manager Round Rock Hyundai

September 03, 2020

I can’t say enough positive comments about Rick Tankersley. He listened and Answered my many questions with clarity and patience. He was the perfect Sales person for me. I don’t like fast talk More

by Birky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tankersley
Sep 03, 2020 -

Round Rock Hyundai responded

Thank you for the positive review and rating! We are delighted to know that you had a 5-star experience with us and with the help of Rick who was attentive and patient. We value your business and we hope that you will continue to visit us!

September 03, 2020

Mark was wonderful to work with. He even delivered my car so I wouldn't have to drive back. He explained all the car features. I would definately recommend Round Rock Hyundai. More

by toymar58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hammond
Sep 03, 2020 -

Round Rock Hyundai responded

Thank you for the 5-star rating and great review! We are delighted to know that you had a good experience with us and with the help of Mark. We appreciate you recommending us and we look forward to any future visits!

September 02, 2020

Aaron Hargrove was very helpful and professional. Came in on his day off to assist me with operating the car. He did a great job More

by Kimdonnelly24x2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Hargrove roundrockhyundai.com
Sep 02, 2020 -

Round Rock Hyundai responded

Thank you for the 5-star rating and great review. We are happy to know that you had a good experience with us and with the help of Aaron who was professional and attentive. We appreciate your business!

August 31, 2020

Best this side of Mississippi Kim. Serv. Top notchNot Best this side of Mississippi Kim. Serv. Top notch Not bad experience, we Purchased 2 cars. Same day. Mine needed 1st serv. Highly recommend Sa More

by billcarr1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimi, Mike Williams roundrockhyundai.com, Mark Cheatham roundrockhyundai.com, Chris Dunn roundrockhyundai.com, Aaron Hargrove roundrockhyundai.com, Yakila Hollins roundrockhyundai.com, David Shoemaker roundrockhyundai.com, Donnie Arnold roundrockhyundai.com, Eiji Evans roundrockhyundai.com
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