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Round Rock Hyundai

Round Rock, TX

3.9
1,197 Reviews

2405 N Interstate Hwy 35

Round Rock, TX

78665

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Showing 1,197 reviews

August 24, 2020

I am very happy with the service provided and the assistance of the service Advisor. I brought it in for regular maintenance service, but they found some issues with the break. It was fixed under war More

by jpanketh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kammi Sims
August 22, 2020

This was the best experience I had when dealing with Service. Please give Mr. Cody Martin a raise. He knows what it means Customer Service. More

by Margarita Diaz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Martin
August 21, 2020

Scheduling an appointment is difficult. The service Scheduling an appointment is difficult. The service advisor who took care of me was great. I don’t remember the gentleman‘s name will help me but he More

by Alan Ringel
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service advisor
August 19, 2020

Extremely helpful Sales Consultant Rick Wostrel who escorted us through the dealership and kindly let us test drive any many vehicles as we wished. Rick was extremely welcoming and made us feel right a More

by mdoblake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Wostrel
August 14, 2020

Great job, efficient and friendly. Professional with a clean facility with service done in adequate time. Plenty of space provided for COVID conscious customers. Quality standards met More

by rgarzagrg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 14, 2020 -

Round Rock Hyundai responded

Thank you for taking the time to share your experience with us! It's wonderful to know that your expectations were exceeded. Please let us know if we can be of any further assistance.

August 07, 2020

Excellent service as usual. I have driven Hyundai’s for many years and have always had great service from this dealership. This was my first curtesy service on my 2020 Elantra lease. More

by No
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Luong roundrockhyundai.com
Aug 08, 2020 -

Round Rock Hyundai responded

Thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs

August 03, 2020

Patti is highly recommended service advisor- competent and even helped me locate my ESC in order to verify coverage for a needed repair. Best dealer service in town! More

by herrword
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti G
Aug 03, 2020 -

Round Rock Hyundai responded

Thank you for the wonderful feedback! We are delighted to know that you had a good service experience with us and with the help of Patti. It is great to know that you find us to be the best dealership and we hope that you will continue to choose us as your dealership!

July 31, 2020

Patti G In service is always very helpful & kept me informed along the way from drop off to delivering my car back to me. Victor Q in sales dept is always a friendly reminder of why I bought from Round More

by hlewis78621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Guebara - Service Dept
Aug 01, 2020 -

Round Rock Hyundai responded

Hi there, thank you so much for highlighting your experience with both Patti and Victor! We appreciate your continued patronage, and will surely relay your positive feedback to the rest of our team. Have a wonderful week - see you next time!

July 28, 2020

Buy a new vehicle. Salesman victor quinones was pleasant, patient and understanding. Test drove the vehicle and he made sure I knew everything about it. More

by Mkalinec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor quinones, Cory frick
July 18, 2020

Seamless experience, all questions and issues resolved immediately, and vehicle was prepped and ready. Required non-standard features, so Tucson was transported from out of state immediately. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Chanthavong
Jul 19, 2020 -

Round Rock Hyundai responded

Thank you for the kind review! It was wonderful to be able to work with you. Please let us know if there is anything else that we can do for you.

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