Round Rock Hyundai

Need my car looked at after an accident, service mngr took care of me quickly took care of me quickly More

We had to make multiple trips to get the issue fixed, but Will was accommodating and extremely helpful in taking care of us Will was accommodating and extremely helpful in taking care of us More

Great experience with the service department. Phenomenal service thru Kammi (service advisor). My go to dealership for service. Phenomenal service thru Kammi (service advisor). My go to dealership for service. More

Great customer service and very accommodating. Video analysis of the problems and recommendations were very helpful. Video analysis of the problems and recommendations were very helpful. More

Friendly detailed writers and service Techs, we appreciate the videos they send of what's happening with your car after they're done. appreciate the videos they send of what's happening with your car after they're done. More

The wait time was long but it was admitted that they were experiencing computer issues. The service writer, Will Turner, was very helpful in getting what was needed done in spite of the aforementioned issue. experiencing computer issues. The service writer, Will Turner, was very helpful in getting what was needed done in spite of the aforementioned issue. More

Took my car right on back. ..great customer service...let me know thru text how my appointment was going ..great customer service...let me know thru text how my appointment was going More

Thankful the turnaround was quickly! Customer service could have returned calls on a timely manner. Customer service could have returned calls on a timely manner. More

They had my car for almost two months - warranty work on transmission. Also, had a trim piece replaced and paid for it. I paid up front to get the clips and trim piece. When I got the car back, two clips we transmission. Also, had a trim piece replaced and paid for it. I paid up front to get the clips and trim piece. When I got the car back, two clips were still missing so I bought a box of clips and fasteners for $20 and finished the work myself. Not impressed. Additionally, I needed to bring the car back in for two recalls or the dealership wouldn’t get paid for the warranty work - so I had to make another trip. I’m much closer to Killeen but the dealership is incompetent so I’m questioning my decision to even purchase this vehicle. Oh, they also screwed up my paperwork when I went to pay for my original warranty work/trim piece replacement - they had to charge me again for the parts I originally paid for again because I was under a new customer number. I eventually got reimbursed. The only bright spot was Will Turner - a good guy and very honest! More

Hyundai reliability is terrible, quality is terrible. Avoid this manufacturer. My family has had to replace the engine on all 3 of our Hyundai's. On the 3rd one the new engine only lasted 30K miles. Wh Avoid this manufacturer. My family has had to replace the engine on all 3 of our Hyundai's. On the 3rd one the new engine only lasted 30K miles. When I took it to the dealer they declined to cover the problem saying the car was out of warranty even thought he engine only had 30K miles on it which they know because they approved the work the previous time. This dealership is also terrible. No personal service quality of any kind. They treat you like a number and have no idea who you are no matter how many times you talk to them. More