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Round Rock Hyundai

Round Rock, TX

3.9
1,197 Reviews

2405 N Interstate Hwy 35

Round Rock, TX

78665

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Showing 1,197 reviews

November 18, 2020

Today, I picked up my Hyunday after the service which done by Round Rock dealership. I was talk to service manager and told him that it is my third times coming here for the same service regarding Palisa More

by navid
Customer Service
Recommend Dealer
No
Employees Worked With
Mike Williams roundrockhyundai.com
Nov 19, 2020 -

Round Rock Hyundai responded

Hi Navid, I regret to learn about your disappointment regarding your service experience and any interaction that has left you with a negative impression. Your feedback is important to us and I would like to discuss this matter with you to better understand what happened. Can you please provide your preferred contact information to me at michaelwilliams@penskeautomotive.com? Best, Mike Williams General Manager Round Rock Hyundai

November 18, 2020

Excellent services. Patient. Over all not a sharky experience. I came in looking for a used vehicle and happily left with brand new. Great job. More

by Raini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone
November 18, 2020

Bought my new Hyundai in august and had first service appt yesterday. I feel like part of the family instantly! Love my car, live there service team (especially PATTI) love the family atmosphere! More

by gshatch2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti G, Yakila Hollins roundrockhyundai.com
November 11, 2020

Victor took the time to listen to me and heard me as I expressed exactly what I was looking for. He also respected my time and the need to close the sale the same day, since I don’t live in the area. He a More

by Lidia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Quinonez
Nov 11, 2020 -

Round Rock Hyundai responded

Lidia, we couldn't be more appreciative of this positive review! We strive to provide our customers with an experience they can't receive anywhere else, and we're so proud that Victor has provided just that to you. Customer satisfaction is what keeps us going, and we hope that you visit us soon. Please feel free to contact us for any of your auto needs!

November 11, 2020

They are very helpful and willing to accommodate the customers needs. I would definitely recommend them to others. I love my Elantra very much and will probably buy another one in the future! More

by jullica1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Adel Bssaeso roundrockhyundai.com
Nov 12, 2020 -

Round Rock Hyundai responded

Thanks for the great review! We are glad that you received excellent customer service at our dealership. We look forward to working with you again in the future.

November 10, 2020

My first time visiting and folks were friendly🙋,curtious💪,and safe😷 especially because they offered,coffee☕ and water🍶 social distant throughout the Dealership👍.I was comfortable More

by Bella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Nov 11, 2020 -

Round Rock Hyundai responded

Bella, your comfort and wellbeing are our focus now more than ever. We're so glad to know that you noticed our safety precautions as well as appreciated the demeanor of our awesome team! Thank you so much for highlighting your experience, and we hope to see you next time.

Nov 11, 2020 -

Bella responded

Yes I'm waiting for my next appointment,from Hyundai.🤗👍

November 06, 2020

The shop replaced a recall part . They also did an oil /filter change. It took about 2 1/2 hrs as I had been advised. The restroom was spotless. The staff helpful. My car was washed and with plastic prote More

by pacohh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
A polite young woman at the service desk was my only contact.
Nov 07, 2020 -

Round Rock Hyundai responded

Hi there, thank you so much for sharing your positive feedback about your visit! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

November 03, 2020

Service experience was amazing. Cody was extremely helpful and kind. I would definitely recommend going to see Cody with all your service wants and needs. More

by sk8er3255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Martin
Nov 03, 2020 -

Round Rock Hyundai responded

Thanks for taking the time to share your amazing service experience with Cody! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 01, 2020

Amazing. No pressure to buy on spot. Willing to work with payments. Great sales dude. They listen and wasnt in it just for sales. Would recommend to others. More

by S.alderete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Q
Nov 02, 2020 -

Round Rock Hyundai responded

Thank you for taking the time to write a positive review! We are happy to hear Victor was able to help you find a great vehicle and was able to make your overall experience pressure-free. If you ever need help with your new ride, feel free to give us a call!

October 31, 2020

Amazing service. Best dealership I have ever purchased from. I will definately buy from them in the future and have recommended them to friends and family. More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Hargrove roundrockhyundai.com
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