Round Rock Hyundai
Round Rock, TX
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I can’t tell you enough how well my wife and I was treated from the very moment we walked up to the front of the store. Donnie Arnold listened to our needs and what we were looking for. He didn't pu treated from the very moment we walked up to the front of the store. Donnie Arnold listened to our needs and what we were looking for. He didn't push at all. Unlike other dealership that just point and push you into a car in the hope that you will like it. Donnie was great! I didn’t even know what car I wanted at the time – But Donnie talked to me and my wife about what we had and what our needs were. He helped me find the perfect fit and everything I wanted and asked about, I got on my new car! Then it just gets better. James Barnett got me the financing that no other dealership could. I don’t have the best credit score. James got me a better rate than my credit union could do for me! At this point, It’s a no brainer. Best price, Best warranty, and all the features I wanted and no “add on” features that I know I didn’t want to pay for. It was perfect, smooth and an easy transaction! I will recommend Round Rock Hyundai to everyone! More
Finally deciding to buy through this dealership was nothing but an absolute God send and blessing. I looked at reviews before car shopping and after being let down with false promises and prices from t nothing but an absolute God send and blessing. I looked at reviews before car shopping and after being let down with false promises and prices from the South Point Hyundai dealership, I decided to contact Round Rock Hyundai. Mark Cheatham responded very quickly to my emails, and also called to ask me what I wanted in my new vehicle and introduced himself. Unlike the other dealership, he did not bother me by calling and emailing me numberous times throughout the day. When I arrived, I was quickly acknowledged and greeted (unlike my experience with Nissan), and they even had a play area to keep my children entertained. Nicole Bssaeso helped me look at ALL available options, and answered all of my many questions with no hesitation. Jason Laguna came in to help with all other paperwork and also assisted me by answering my questions and making me feel comfortable about the vehicle I was purchasing. The detailing serivce did a great job as well and everyone in that office was very friendly. I felt a better vibe at this location and my experience was simple and comforting. Nicole even played with my children while I spoke with Jason. I usually do not write reviews, however, I truly appreciate all of the hard work, time, and honestly that I received at Round Rock Hyundai and I would like the experience to be acknowledged. I got a great deal, fabulous new Sonata, and a wonderful and genuine experience with these people. Thank you Round Rock Hyundai!! More
The people at Round Rock Hyundai made the purchase of my new Accent smooth and simple. Unlike some other dealers I dealt with, Adel did not bother me throughout the week with annoying sales calls but allow new Accent smooth and simple. Unlike some other dealers I dealt with, Adel did not bother me throughout the week with annoying sales calls but allowed me to make my decision at my own pace. He even made sure I got my iPod working with the stereo before I left. Thanks a lot! More
After much research and consideration, I made a trip to Austin to visit my son, with the express purpose of assisting him with the lease of a new automobile. We had decided, due to the advertised lease pr Austin to visit my son, with the express purpose of assisting him with the lease of a new automobile. We had decided, due to the advertised lease programs, and great reviews that he would test drive a Honda Accord, Hyundai Sonata and Toyota Camry, determine which vehicle performed the best and which dealer would give him the best deal on before determining which one to purchase. It turned out that Round Rock Dealership was the perfect place for us as it is in actuality three dealerships in one. In the Honda dealership we were introduced to Pamela Luong, our sales representative who was both attentive and knowledgeable. After describing in detail the attributes of the Honda Accord and taking us for a test drive, we informed her of our plan to test drive each of the cars and negotiate on our favorite. Pamela explained the uniqueness of the Round Rock Dealership and let us know that she could help us purchase whichever of the three cars we wanted. After test driving the Hyundai Sonata, my son determined it was his favorite. After brief and professional negotiation with Pamela and Jason Laguna, we were ready to sign the paperwork and sign over the title for the trade in. My son and I were treated with the utmost dignity and respect. Pamela and Jason made my sons' first automobile lease/purchase both special and unique. They were so sweet as to even pose for pictures with my son and his new car. I would recommend Pamela Luong and Jason Laguna of the Round Rock Dealership to anyone who is looking for a fair, easy and honest automobile purchase or lease experience. They are truly the Best!!! Sincerely, Suzanne Tinkler More
I gave Steve Garza these ratings because he was very friendly and not pushy at all. He worked with my time schedule without any problem. He went above and beyond the call of duty with my car purchasing friendly and not pushy at all. He worked with my time schedule without any problem. He went above and beyond the call of duty with my car purchasing experience. It was late that night (9:30) and he actually went out and got my husband and I dinner and brought it back to the dealership. He did this on his own without our prior knowledge. He made sure that all of our needs and wants were taken care of as far as purchasing our vehicle. After the purchase he made sure everything went well when I had my windows tinted by Hyundai as well. I would recommend him to anyone I know who is looking to purchase a vehicle. I feel that Steve should get at the very least employee of the month. He is an amazing person and is a great asset to your company. We need more people like him in the car sales business as most car salesmen are very pushy. He is not. I have referred friends there and am sure they had a good experience as well. I would for sure return to him when I purchase another vehicle in the future. He is always smiling and more than ready to help people. More
A first-class operation. I have bought 28 cars over my A first-class operation. I have bought 28 cars over my lifetime and often feel self-conscious in a showroom believing I am just a notch on the bedp A first-class operation. I have bought 28 cars over my lifetime and often feel self-conscious in a showroom believing I am just a notch on the bedpost of the salesman's quota. This was not the case with Round Rock Hyundai; Mr. Yakilla Hollins made me feel welcome, and gave me his undivided attention during the three visits I made to the dealership as I shopped the 2011 Sonatas. He must have turned his cell phone off, because never once did he make me feel rushed or that he had other obligations. Kudos to this dealership! More
After researching the 2010 Sonata, I decided to go drive one and, if satisfied, buy it. My time at the dealership turned out to be the best buying experience of my life. I had been drawn to your earli one and, if satisfied, buy it. My time at the dealership turned out to be the best buying experience of my life. I had been drawn to your earlier model Sonata for a couple of years now and decided finally to take the plunge. Mark Cheatham helped me with some quotes online prior to my visit to the dealership. When I arrived at the dealership to drive a new 2010 Sonata, I was greeted by Yakila Hollins. While we were getting to know a little about each other, one of the new 2011 Sonatas was driven up and parked by the front door. When I saw this car, my first reaction was that it belonged to a customer and must be something other than a Hyundai. Surely, Hyundai doesn’t make cars that are as beautiful as this. Yakila told me it was there new arrival and asked me to take a ride. If I recall, I bought the car that same day. I will recommend the sales team of Mark Cheatham, Yakila Hollins and Jason Laguna to everyone I see. This was the buying experience of a lifetime. Thank you for having a sales team that is knowledgeable, compassionate, concerned and possesses a sense of humor. Allan Lambert More
I was very pleased with my experience at Round Rock Hyundai. Mark was very pleasant, professional, and courteous; unlike some of the Sales Representatives at other dealerships I've visited in the area. Hyundai. Mark was very pleasant, professional, and courteous; unlike some of the Sales Representatives at other dealerships I've visited in the area. Mark was able to answer my questions about the vehicle in question, and when he was unable to give an accurate answer he made sure to seek out the the correct information with the resources available to him. I appreciate the time and effort put forth by Mark and the rest of the staff at Round Rock Hyundai since they seemed to be working together as a team, which is also nice to see. Thank you again! Kris More
We have bought several vehicles both new and used from Round Rock Hyundai. All of our non-simple maintenance and service work is also done at this dealership and I have had total satisfaction with the qu Round Rock Hyundai. All of our non-simple maintenance and service work is also done at this dealership and I have had total satisfaction with the quality of work. The sales staff is friendly, and best of all, not pushy. The feeling I got was more of an organization that was proud of it's product and people and establishing a true customer relationship and less about making a "quick buck" on a one time sale. Johnny Choe answered all of our questions, showed us all the different models that met our needs and was knowlegable of the differences in them. We were allowed extended test drives in each and drove the cars wherever we wanted, not some "pre-determined" test loop. Once the vehicle was decided on, and not available in the local inventory, Johnny was quick to find one exactly equipped as we wanted, in the color we wanted, and had it brought in. One of the things I have noticed is that over the years you see the same employees in the sales and service departments. In my book that indicates management that selects quality people and takes care of them. I figure that if the workers are happy with management, they are more likely to want to make me happy, too. I would definitely recommend this dealership to Hyundai shoppers. More