Round Rock Hyundai

My check engine light came on my 2020 Elantra. Round rock Hyundai can't schedule an appointment to look at it until March. Six months! Will never buy another Hyundai. Do not buy one. Do not get the extended Hyundai can't schedule an appointment to look at it until March. Six months! Will never buy another Hyundai. Do not buy one. Do not get the extended warranty. Does no good. More

Bought a Santa Cruz when they first arrived and sold as fast as they could be shipped. Due to the shortage, I followed the user experiences and found many complaining about other dealerships adding unwante fast as they could be shipped. Due to the shortage, I followed the user experiences and found many complaining about other dealerships adding unwanted accessories or creating bogus "packages" to gouge customers due to high demand. I experienced the same inquiring at a dealership in San Antonio. But at Hyundai Round Rock, Adel called me when the vehicle I ordered was in. He made the process easy and best of all, the dealership did not try to gouge me with bogus packages or fake fees. I have bought many cars here and will keep coming back for service like this! More

Fuel injector went out 3 weeks ago. They ordered backordered part but failed to check nearby stores for part. Service was terrible. no communication. Failure backordered part but failed to check nearby stores for part. Service was terrible. no communication. Failure More

This dealership led me to believe that they could get the car I wanted from another dealership in Texas. They went as far as letting me know what they would give me for the trade.....this lasted conversation car I wanted from another dealership in Texas. They went as far as letting me know what they would give me for the trade.....this lasted conversation lasted nearly two weeks. Then to find out that they always knew that they could not get the SUV. I don't understand why they would do that? If you couldn't get it, just tell me. I went on to buy a LEXUS RX350. On my last phone call to the salesperson that I was dealing with who actually was really nice to begin with, he then told me that he never said he could get it, and I asked him why he was milking me along.....he got pretty hostile to me and very defensive at my comment..... I did hang up with him. I have never hung up on any kind of salesperson before, but I didn't need to be verbally abused as I had not raised my voice. All they had to do is tell me the truth and if the dealers in Texas were not doing trades, let me know that at the beginning. It might have been a good thing that I didn't buy that vehicle....I have since found out there is a class action suit, safety issues, against Genesis regarding this GV80. The experience was unfortunate. More

Very busy dealership which mean it got a good inventory of new and used cars, and they had the staff to handle all the customers, it’s a dealership worth the drive don’t waist gas going elsewhere. I had a of new and used cars, and they had the staff to handle all the customers, it’s a dealership worth the drive don’t waist gas going elsewhere. I had a great experience with Leonardo Aguilar Thanks very satisfied customer, Ron I More

Bought a Santa Fe Limited on 7/13/20 and had the Premier Protection program on the tires and wheel replacement. Last night we had hit something in the road so I changed the tire and took it to the dealersh Protection program on the tires and wheel replacement. Last night we had hit something in the road so I changed the tire and took it to the dealership today 6/24/21 at 7:00 am and they said need an appointment to get it fixed or leave the car with them for the day. The lady in the service department was not very pleasant. I called to make an appointment and they said it would be July 21st before they could get me in so they wanted me to drive on the spare that comes with the for about a month. I asked for a supervisor to give me a call and I have not heard back from them and probably won't. The salesman Aaro n Paterno was great with all the needs I wanted and very professional to my wife and I. He mite need to run the service department. It will be very hard to recommend Round Rock Hyundai service department to anyone if it takes a month to get anything done. More

This was my third purchase of a vehicle from this dealership, and like the previous two the experience was exactly what I expected. Rick Tankersley was my salesman all three times. He is a delight dealership, and like the previous two the experience was exactly what I expected. Rick Tankersley was my salesman all three times. He is a delight to do business with. The dealership was clean and comfortable and everyone I had dealings with went out of their way to make my experience as comfortable as. Possible. More

Great service - Marcus was awesome - knew the vehicle- helped with process- entire process was fairly quick from test drive to signing and on my wsy helped with process- entire process was fairly quick from test drive to signing and on my wsy More

Very hassel free and informative. Found what I needed and drove home in less than a couple of hours from start of looking at vehicles to drive home. and drove home in less than a couple of hours from start of looking at vehicles to drive home. More

Ty was attentive, efficient, and kind. My experiences at Round Rock Hyundai are always amazing. Ty processed my lease exchange swiftly and effectively . Thank you! Round Rock Hyundai are always amazing. Ty processed my lease exchange swiftly and effectively . Thank you! More