
Round Rock Hyundai
Round Rock, TX
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Very personable people at this dealer. They made the experience of buying a new car as painless as possible. Very honest people and I would recommend them to anyone. experience of buying a new car as painless as possible. Very honest people and I would recommend them to anyone. More
Want to thank everyone at Round Rock Hyundai. We were there late one evening and everyone was willing to help. Jeff's knowledge of the vehicle was excellent, which of course helped us in making our deci there late one evening and everyone was willing to help. Jeff's knowledge of the vehicle was excellent, which of course helped us in making our decision. Thank you Jeff Karnes. Tony and Samaris Quintana More
This past week I called the main number. I had questions regarding my vehicle, and asked if I could speak to someone in the service department. The lady operator transferred me to a gentle name kqendall Ow regarding my vehicle, and asked if I could speak to someone in the service department. The lady operator transferred me to a gentle name kqendall Owens. He immediately put me on hold without asking me if I would like to be placed on hold. I was hold for such a long time....I hung-up. I think he forgot that I was on hold. I did not call back, I ended up contacted another dealer. For the future, some people do not like to be placed on hold, (i am one who does not) especially when I am not asked. Please advise your people to be more considerate of the customer when transferring and placing them on hold. I will not contact your location again. Thank you Jeff Richardson More
My experience at Round Rock Hyundai was superb. It was the second Hyundai dealership I visited, and they far exceeded the first place I visited. Eiji and Robert took excellent care of me, and made me fee the second Hyundai dealership I visited, and they far exceeded the first place I visited. Eiji and Robert took excellent care of me, and made me feel like they were on my side, supporting me through the entire car buying experience. If you are looking for a dealership that will treat you right, go to Round Rock Hyundai and ask for Eiji and Robert. They are the best! More
Eiji and Brian are the best. The whole dealership was great and supportive to me and my wife. The Manager gave me his cell phone number with a handshake and statement that if any of his employees did no great and supportive to me and my wife. The Manager gave me his cell phone number with a handshake and statement that if any of his employees did not treat us right to call him 24/7. What a fine dealership More
The Service Advisor Kendall Owens was rude and unprofessional. It seems as if he did not know what correct information to explain to me. When I asked him if he knew about cars, he was rude and un unprofessional. It seems as if he did not know what correct information to explain to me. When I asked him if he knew about cars, he was rude and unprofessional. More
Excellent rapport with consumer. Friendly and accommodating. Knowledge of automobiles was excellent and follow through was great. Made me want to continue my relationship with the dealership. accommodating. Knowledge of automobiles was excellent and follow through was great. Made me want to continue my relationship with the dealership. More
I have experienced excellent business relationship with Hyundai Round Rock Dealership since 2008. Every member of their team from sales, finance and vehicle servicing have treated me with the upmost posit Hyundai Round Rock Dealership since 2008. Every member of their team from sales, finance and vehicle servicing have treated me with the upmost positive help, advice and courtesy. Buying, trading in and regular vehicle maintenance service has been simple, honest and completely hassle free. Their quality of work, friendliness, customer service, prices and overall experience is second to none! Any will have to go a long way to find another car dealership to beat this Hyundai Round Rock Team. They are a credit to the Hyundai manufacturer and with its extended warranty and support. Very well - keep it up. More
Eiji found the car I wanted on a timely basis and got me good pricing (including handlinf my trade-in). I couldn't have received better service. good pricing (including handlinf my trade-in). I couldn't have received better service. More
This is the second time i have bought a Genesis from Eiji and RoundRock Hyundai. I've always had a great sales experience and there customer service is by far the best in Central Texas! Thank You soo much Im and RoundRock Hyundai. I've always had a great sales experience and there customer service is by far the best in Central Texas! Thank You soo much Im LOVIN my New 2012 its was well worth driving down from Killeen too get what i wanted More