
Round Rock Hyundai
Round Rock, TX
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Mark- it - Ability! We have been coming to RR Hyundai for many years. We have family that has purchased because of our recommendations. I have to say that the MAIN reason We have been coming to RR Hyundai for many years. We have family that has purchased because of our recommendations. I have to say that the MAIN reason we come back - Mark Cheatem. He is by far one of the best car sales persons we have ever done business with. He lays it on the line, he takes the time to know his customers without being too pushy. He listens and engages with his customers, not just this blank stare into space until we finish talking. He ensures that we get the vehicle we are happy with, not the one he or the dealer wants to sell us. All this and so much more. Mark makes the process of buying a vehicle ALOT less stressful. He is amazing. Marks ability to understand, listen, and care about his customers have made us loyal to Round Rock Hyundai. We will be back! Until next time. Sincerely - Antoinette Eastridge More
Anthony gatling is the best! Round rock Hyundai itself is great, but I believe there employees are amazing. They were understanding with the fact we had a two year old, that just Round rock Hyundai itself is great, but I believe there employees are amazing. They were understanding with the fact we had a two year old, that just wanted to run around. Anthony was the one who got us our amazing car, and he went above and beyond for us. If you are looking for a new car, I suggest this dealership!!!! More
Great Experience Great experience and awesome staff. They had the selection I was looking for and knowledgable staff to help. No high pressure sales just straight forw Great experience and awesome staff. They had the selection I was looking for and knowledgable staff to help. No high pressure sales just straight forward talk with black and white numbers, no gray areas or gimmicks. Best Hyundai dealership by far! More
Great Hyundai Dealer We have purchased several vehicles from this dealership over the years. We have also purchased parts and services and have never felt we over paid or We have purchased several vehicles from this dealership over the years. We have also purchased parts and services and have never felt we over paid or were underserved. As a woman I feel very comfortable doing business here and have never felt I was treated any differently than a guy. My vehicle has always been fixed the first time and returned to me cleaner than when I brought it in. The sales staff has always been very professional and some of the most low key, no pressure folks I have ever dealt with. You show respect, you get respect. More
Best car buying experience in 40 years. Chris was extremely knowledgeable, asked questions to determine my needs, and made the whole buying process the easiest car purchase in my 40 years of Chris was extremely knowledgeable, asked questions to determine my needs, and made the whole buying process the easiest car purchase in my 40 years of car buying. I not only got great service but also got a great price without having to haggle. Overall a great experience. I love my 2015 Sonata. More
New Tuscon I went to the dealership knowing what I wanted. The sale was smooth and easy. I am enjoying the car. When I noticed some pin stripes were peeling off I went to the dealership knowing what I wanted. The sale was smooth and easy. I am enjoying the car. When I noticed some pin stripes were peeling off Hyundai fixed them right away. More
Great Experience This was my first time buying a new car. The staff was friendly and professional and I did not feel pressured to upgrade features or buying things I d This was my first time buying a new car. The staff was friendly and professional and I did not feel pressured to upgrade features or buying things I did not need. James Curtin was great to work with. More
Great Car Buying The people were real nice and knowledgeable of there products. They treated me like they really wanted my business, not just another sale. It was a The people were real nice and knowledgeable of there products. They treated me like they really wanted my business, not just another sale. It was a great car buying experience. More
The WORST Dealer EVER!!! This is the most incompetent RUDEST dealership I have ever worked with in over 40 years of buying cars! The sales people are RUDE and incompetent and This is the most incompetent RUDEST dealership I have ever worked with in over 40 years of buying cars! The sales people are RUDE and incompetent and the managers are even worse! I was trying to coordinate an out of state purchase and they couldn't even connect with me to confirm the car was still there so I could confirm my travel plans there! After endless hours on hold, daily phone calls and emails without a response for more than 6 WEEKS, they sold the car to someone else! First they gave me 2 different prices, one if financed and another without financing, which I think is illegal. Once I addressed this, they finalized the purchase price, we were good to go. But every time I tried to arrange my trip there, they never confirmed they still had the car and REFUSED to hold it until I got there! They were also the only dealership that will not take a deposit, to avoid this anguish and they also refused to pick me up from the airport, after I'd be paying at least $400 for a one way ticket! Their genius manager's solution was: Call us from the airport right before you buy the ticket and leave and we'll try to hold the car until you arrive. Right, as if I'm buying it at the counter for over $1000 on day of travel?? This is how typically inconsiderate and calloused this dealership is towards their customers, not understanding the need for advance travel plans. I've never interacted with such an unprofessional staff who literally discourage sales. THEY SUUUUCK!!!!!!!!!!!!!!!!! If you're looking to raise your blood pressure, be aggravated, disrespected and ignored while wasting TONS of time, this is the dealership for you. More
Buyer Beware! I m sure the one employee is not the same as everyone at the dealership. but I m sure they get their motivation from management or lack there of. Very unprofessional. I own my a business as everyone at the dealership. but I m sure they get their motivation from management or lack there of. Very unprofessional. I own my a business and buy cars every couple months. I do not write reviews often. This time it is needed. If the dealership is like this employee. Do not ever buy here. If everyone at the dealership is not like him. he needs to be fired!! I v tried more than once to use this dealership and got the same person every time. I m guessing it is a small dealership ,with a small selection and not many employees. More