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Round Rock Hyundai

Round Rock, TX

3.9
1,197 Reviews

2405 N Interstate Hwy 35

Round Rock, TX

78665

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Showing 1,197 reviews

April 26, 2021

I would never recommend this place . We purchase a Sonata on December 2019 in the pats four moths the car has some mayor mechanical issues. The car has been in their shop three times. I depend on my car for More

by Jomara Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Thomason ( this is the last person we worked with)
Apr 27, 2021 -

Round Rock Hyundai responded

Jomara, I appreciate your feedback regarding your Sonata. Given the opportunity, I would like to speak with you about your experiences. Please email me at michaelwilliams@penskeautomotive.com. Thank you, Mike Williams General Manager Round Rock Hyundai

April 22, 2021

Great dealership...great experience. Our salesman, Adel Bssaeso, is WONDERFUL! This was the 2nd Hyundai both my daughter and I have bought from him. He has the patience of a Saint. The dealership has a More

by lynnehalloran
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adel Bssaeso roundrockhyundai.com
Apr 22, 2021 -

Round Rock Hyundai responded

Thank you for the amazing review, Lynne! We are happy to learn that Adel earned your loyal business with his patient and personable service. Congratulations on your latest Hyundai purchase; Round Rock Hyundai hopes to work with you both again in the future.

April 22, 2021

Edwin in the Service Department was fantastic I enjoyed working with him as my Advisor. This was my first visit to this Dealership since I am new to the area but will definitely return. More

by eleanormoody37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 23, 2021 -

Round Rock Hyundai responded

Hi Eleanor, We at Round Rock Hyundai we would like to thank you kindly for your five star review. We strive to create a customer driven environment, therefore we are thrilled to hear that Edwin was able to make this possible for you. We appreciate your kind words and thank you again for visiting Round Rock Hyundai. We hope to continue to assist with all of your automotive needs.

April 19, 2021

Because Cody and the other service Personnel are the best service Personnel in the world. They are polite and very knowledgeable. When they fix something on my car it is fix. I appreciate all they do to keep More

by Barbara Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody (service department, service personnel), Yakila Hollins roundrockhyundai.com
Apr 20, 2021 -

Round Rock Hyundai responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us at Round Rock Hyundai and with the help of our Service Department. We hope that you will continue to choose us as your dealership!

April 16, 2021

We drove many vehicles and left with exactly the one we wanted. It could not be easier to trade in the old car and drive away in a new one. More

by Shonster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Choe roundrockhyundai.com
Apr 16, 2021 -

Round Rock Hyundai responded

Hi there, thank you for the five-star review! We're glad to hear your experience was positive. We hope to work with you again soon.

April 15, 2021

My salesman Marcus Lee was amazing. I knew I wanted to buy a Hyundai but wasn't sure which one to choose. Marcus asked me a few questions and he knew the car I wanted even before I arrived. I was consider More

by Lola K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Lee
Apr 15, 2021 -

Round Rock Hyundai responded

Thank you for the wonderful review and rating! We are delighted to know that you had a good experience with our Sales Department and with the help of our team, especially Marcus. We value your business at Round Rock Hyundai, and we hope that you will continue to visit us!

April 15, 2021

Johnny was nice and wonderful. Answered all the questions about the car. Explain all the buttons in the vehicle and what they did. I did not stress at all. Thank you so much. More

by norma_blackland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Choe roundrockhyundai.com
Apr 16, 2021 -

Round Rock Hyundai responded

Norma, thank you for taking the time to leave us a positive review. I am happy to learn that Johnny was able to help you find a great new car and was able to make the overall experience at our dealership informative and stress free. If you ever need help with your car, feel free to give us a call here at Round Rock Hyundai!

April 14, 2021

I had an oil change, tire rotation and battery replacement for my key. They completed the job in a timely manor and washed my auto. Andy Thomason Wes my service advisor, he is knowledgeable and v More

by diane1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Thomason ( excellent job)
Apr 15, 2021 -

Round Rock Hyundai responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with our Service Department and with the help of Andy. We value your business at Round Rock Hyundai, and we hope that you will continue to visit us!

April 09, 2021

My experience was great. Mr. Cody was very informing. He told me everything that I needed to know, and worked with me to handle it. More

by antoniorious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Apr 10, 2021 -

Round Rock Hyundai responded

Thank you! We take our reviews seriously and are delighted to learn about your excellent visit. We appreciate your feedback! We want all our customers to feel this way when leaving Round Rock Hyundai! Safe travels.

April 09, 2021

Sales person was very sincere and eager. But with accounting members, I had mixed information which confused me. And even though it may have been a joke, one employee put down another employee made m More

by lenz.0212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hunt
Apr 10, 2021 -

Round Rock Hyundai responded

Hello, I appreciate your feedback regarding any interaction you had that did not meet your expectations. If you would like, please feel free to reach out to me so that I can speak with you about your experience. Please email me at michaelwilliams@penskeautomotive.com. Thank you, Mike Williams General Manager Round Rock Hyundai

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