Round Rock Hyundai
Round Rock, TX
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Bought a Santa Fe Limited on 7/13/20 and had the Premier Protection program on the tires and wheel replacement. Last night we had hit something in the road so I changed the tire and took it to the dealersh Protection program on the tires and wheel replacement. Last night we had hit something in the road so I changed the tire and took it to the dealership today 6/24/21 at 7:00 am and they said need an appointment to get it fixed or leave the car with them for the day. The lady in the service department was not very pleasant. I called to make an appointment and they said it would be July 21st before they could get me in so they wanted me to drive on the spare that comes with the for about a month. I asked for a supervisor to give me a call and I have not heard back from them and probably won't. The salesman Aaro n Paterno was great with all the needs I wanted and very professional to my wife and I. He mite need to run the service department. It will be very hard to recommend Round Rock Hyundai service department to anyone if it takes a month to get anything done. More
This was my third purchase of a vehicle from this dealership, and like the previous two the experience was exactly what I expected. Rick Tankersley was my salesman all three times. He is a delight dealership, and like the previous two the experience was exactly what I expected. Rick Tankersley was my salesman all three times. He is a delight to do business with. The dealership was clean and comfortable and everyone I had dealings with went out of their way to make my experience as comfortable as. Possible. More
Great service - Marcus was awesome - knew the vehicle- helped with process- entire process was fairly quick from test drive to signing and on my wsy helped with process- entire process was fairly quick from test drive to signing and on my wsy More
Very hassel free and informative. Found what I needed and drove home in less than a couple of hours from start of looking at vehicles to drive home. and drove home in less than a couple of hours from start of looking at vehicles to drive home. More
Ty was attentive, efficient, and kind. My experiences at Round Rock Hyundai are always amazing. Ty processed my lease exchange swiftly and effectively . Thank you! Round Rock Hyundai are always amazing. Ty processed my lease exchange swiftly and effectively . Thank you! More
Victor Quinonez is very knowledgeable about the Tucson, he went though the whole thing. He was asked some questions and he had answers that were understandable. So it was a very good experience. Thank you he went though the whole thing. He was asked some questions and he had answers that were understandable. So it was a very good experience. Thank you Victor, job well done. Keep doing it and forward. More
a day agoMy husband and I were dreading going car a day ago My husband and I were dreading going car shopping because we had had 2 horrible experiences at South Point Hyundai. We decided to go to Ro a day ago My husband and I were dreading going car shopping because we had had 2 horrible experiences at South Point Hyundai. We decided to go to Round Rock Hyundai and what a difference! We were in and out quickly and everyone was so nice! Adel Bssaeso was not only friendly and kind, he was knowledgeable, knew exactly what we wanted, fast and professional. We walked out of there with a new friend. It was such an awesome experience and moving forward, we won’t go anywhere else!!! Amazing dealership!!! More
Great experience with Adel Bssaeso at Round Rock Hyundai. Friendly and helpful after a long day of dealing with pushy or disinterested salespeople. Looking forward to driving my new Elantra. Friendly and helpful after a long day of dealing with pushy or disinterested salespeople. Looking forward to driving my new Elantra. More
The car experience has never been a good one for me, but my salesman Victor was incredible at making me feel comfortable with the whole process and got me one heck of a deal on my Tuscon. I would definitel my salesman Victor was incredible at making me feel comfortable with the whole process and got me one heck of a deal on my Tuscon. I would definitely recommend Round Roxk Hyundai! More
Johnny Choe was excellent. He was ready for us when we arrived and followed up with any questions. He made the car buying experience incredibly easy. arrived and followed up with any questions. He made the car buying experience incredibly easy. More