Ron Tonkin Hyundai

Relatively easy process, if you discount the unavoidable long wait while they draw up documents. They were nice and friendly, but I assumed it was a salesman’s facade so I kept waiting for the other shoe to long wait while they draw up documents. They were nice and friendly, but I assumed it was a salesman’s facade so I kept waiting for the other shoe to drop. The whole time I tried to stay focused, vigilant for any last minute changes to the terms or the expected hardsell of extra dealer options. The changes never came and the sell attempt of the options was so soft, it was like they already knew I’d say no. Next thing I know, we’re standing up and they’re congratulating us on the new vehicle. That…actually wasn’t as bad as I expected. Sorta like a visit to the dentist. So not my favorite activity in the world, but Spencer and Alejandro were good dudes and made it bearable. Thank you! More

Fantastic service! Buying a new car can seem overwhelming, but Alex made it easy and was honest about all the details. I definitely recommend Alex to anyone wishing t Buying a new car can seem overwhelming, but Alex made it easy and was honest about all the details. I definitely recommend Alex to anyone wishing to purchase their next vehicle! The staff, in general, were very courteous and quick to answer my questions. Top rate dealership! More

Earlier this year Hyundai reached out to me saying my 2017 elantra was at risk for being stolen through the tiktok challenge. They said they had a security update they wanted to install that would preven 2017 elantra was at risk for being stolen through the tiktok challenge. They said they had a security update they wanted to install that would prevent the car from being stolen without a key. So I took my car to Ron Tonkin to have this done. When I got my car back the invoice said the update was installed and decals were placed in the windows to verify the update was installed. Roughly 4 weeks later my car was stolen out of my driveway. The thief used a usb cord to start the car. I contacted Hyundai Motor America and they told me to take my car back to the dealer to make sure the update had been installed. When I called Tonkin they told me not to bring the car in because the update was installed. I told them HMA was requesting me to do this and I had a case number. They still did not want me to bring the car in. So I contacted Hyundai Motor America again and they told me to take it to another dealer. This time I tried Dick Hannah's Hyundai. When I got the car back from them the invoice said they inspected car and found no update had been installed but the decals were placed in the window. Dick Hannah installed the update. I would not have parked my car outside if I had known no update had been installed. I emailed Tonkin twice, no response. I did talk to someone from the service dept. All they said was, sorry about that. I just found out my insurance was raised 15%. Other insurance companies will not insure certain Hyundais (mine). So no shopping around for cheaper insurance. Also in Oregon when your car is stolen the title is branded, thus losing value. It's been a real headache. More

Very good pleasant buying experience. Very good deal and nice people. I would recommend this dealership. Very good deal and nice people. I would recommend this dealership. More

Always great service! Easy to get in when I need to and I’m always treated nice Easy to get in when I need to and I’m always treated nice More

Great employees, Alex was supper helpful when it came time to trade in my older vehicle. Felt like I got a great deal and he was transparent about everything! time to trade in my older vehicle. Felt like I got a great deal and he was transparent about everything! More

Have low credit with no credit history Alex helped me get out with a newer car low miles and was the most helpful and friendly employee would highly recommend coming here good or bad credit!! out with a newer car low miles and was the most helpful and friendly employee would highly recommend coming here good or bad credit!! More

Alex went above and beyond to help me get the best deal possible. I had a low opinion of car dealerships before coming to the Hyundai in Gresham. When I came looking for a new car I fully expected them to possible. I had a low opinion of car dealerships before coming to the Hyundai in Gresham. When I came looking for a new car I fully expected them to rip me off in any way they could; my expectations couldn’t have been further from the truth. Alex did everything possible to get me the most value for my money within a tight budget and gave me a better deal than my family or I thought was possible. If you’re at all interested in getting yourself a new vehicle I strongly recommend you let this dealership make you an offer. More

Alex was awesome in helping me find a new car. I told him what type of car I was looking for and he found me the perfect one! He made the car buying process so enjoyable! I told him what type of car I was looking for and he found me the perfect one! He made the car buying process so enjoyable! More

Pamela was very nice and professional. She was on top of my entire situation and provided a great customer experience. She was on top of my entire situation and provided a great customer experience. More